Operations Manager

City of New York • New York, NY • 7h ago

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000.00 - $100,000.00.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.

DYFJ directly operates two secure detention facilities for Juvenile Delinquents, Juvenile Offenders and Adolescent Offenders whose cases are pending in Family Court or the Youth Parts in Supreme Court: Crossroads Juvenile Center in Brooklyn and Horizon Juvenile Center in the Bronx, where youth receive comprehensive services including medical, dental, mental health care, and education.

The selected candidate will be responsible for performing the following duties but not limited to:

Manage the operation of an assigned tour for a secure detention facility by planning, monitoring, and evaluating the ongoing programs relating to the supervision, conduct and order of the youth in care.

Provide coverage for facility operations in the absence of the Executive Director of Operations.

Conduct interviews and the selection of candidates for vacancies in secure detention.

Manage staff scheduling, absenteeism, and overtime reduction.

Implement policies and evaluate current practices to ensure operational safety and security for youth and staff are maintained.

Monitor and ensure the Associate Youth Development Specialists coordinates all activities and services to youth on a work tour including education, recreation, medical and social services to ensure that programs are implemented to meet the needs of the youth.

Conduct individual and group conferences with staff concerning the interpretation and implementation of agency policies and procedures including techniques to be used in addressing behavioral and adjustment issues and develops staff skills in observing, recording, and addressing these identified areas.

Demonstrate competence executing and performing Safe Crisis Management (SCM) and ensure staff are compliant with SCM training requirements.

Review incident reports to ensure reports are legible, accurate and that reports contain all required identifiers.

Conduct video review as part of the incident follow-up process to identify areas of success and trends impacting incidents.

Conduct investigation of child abuse allegations and critical incidents by conducting interviews, viewing videos, preparing managerial reports, and submitting corrective action plans to the Executive Director of Operations and Assistant Commissioner of the facility within 24 hours of occurrence.

Assess and evaluate tour critical areas and formulate action plans to address identified operational needs to better manage secure detention.

Conduct Tours of Inspection of assigned living units.

Establish and maintain a managerial system of control to ensure effective program operations.

Oversee, monitor, and resolve City Time related issues.

Special Note:

-Operation Managers may be assigned to work days, evenings, nights and overtime based on the agency needs.

ADDITIONAL INFORMATION

This position has been reposted. Previous applicants do not need to reapply.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #733812.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE DIRECTOR OF RES - 1001B

Qualifications

A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child care institution or in group work with children in a child care setting, including two years in an administrative capacity; or

A master's degree from an accredited college in sociology, psychology, education, public administration or a closely related field, and five years of full-time paid professional experience as described in "1" above including two years in an administrative capacity; or

Education and/or experience equivalent to "1" or "2" above. However, all candidates must have two years of administrative experience in a child care setting.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 66,067.00

Salary Max: $216,270.00

Similar Jobs

Senior Purchasing Agent

City of New York • New York, NY • 40min ago

Management & Administrative

Job Description The NYC Department of Buildings (DOB) is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilit...

40min ago

Go to Apply

Receptionist/Administrative Assistant

NADAP, Inc. • Hempstead, NY • 51min ago

Management & Administrative

Join NADAPs exciting new Workforce Initiative Nassau (WIN) program in Hempstead helping Nassau County residents build careers! Do you want to help make a positive change in other peoples lives? Be a part of our dedicated...

51min ago

Go to Apply

Talent Acquisition Consultant

Stantec • New York, New York • 52min ago

Management & Administrative

At Stantec, we have some of the world's leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, co...

52min ago

Go to Apply

Oracle Cloud Manufacturing and Costing Consultant

IBM • New York, NY • 3h ago

Management & Administrative

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and...

3h ago

Go to Apply

Industry Closing Manager

City National Bank • New York, NY • 4h ago

Management & Administrative

*INDUSTRY CLOSING MANAGER - Commercial Real Estate San Francisco or Walnut Creek, CA. * WHAT IS THE OPPORTUNITY? The Industry Closing Manager (ICM) is the leader in the closing of the deal and a key member of the client...

4h ago

Go to Apply

2026 Summer Intern - Private Wealth Management Family Office

CIBC • New York, NY • 4h ago

Management & Administrative

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions,...

4h ago

Go to Apply

(USA) Senior Manager, Advertising Account Management

Walmart • Hoboken, NJ • 4h ago

Management & Administrative

Position Summary... What you'll do... The Senior Account Manager plays a crucial role in managing relationships with suppliers, driving campaign success and contributing to the overall growth and success of the AM organi...

4h ago

Go to Apply

(USA) Senior Manager, Advertising Account Management

Walmart • Hoboken, NJ • 4h ago

Management & Administrative

4h ago

Go to Apply

Area Sales Manager

Regus Management Group LLC • Jersey City, NJ • 4h ago

Management & Administrative

Area Sales ManagerWe've made it our mission to help millions of people have a great day at work - every day. We do it for our customers by providing them with access to our world-leading commercial real estate platform....

4h ago

Go to Apply

Area Sales Manager

Regus Management Group LLC • New York, NY • 5h ago

Management & Administrative

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.