Customer Service Specialist

Siemens Energy • Wichita, KS • 5d ago

A Snapshot of Your Day

Responsible for all the steps involved in getting products from warehouse to customers. Activities include work associated with obtaining goods and services for all @types of business processes; finished goods demand inventory planning to achieve targeted quality, wastage, and inventory levels; movement, storage, and inventory control of materials, finished goods, tools, and packaging materials.

How You'll Make an Impact

Daily monitoring of front desk operations which includes managing entry to the facility and answering calls from customers.

Daily uploading and downloading of certificates, files, and manuals for all tooling/material that is being sent to customers.

Daily NCR processing for up-to-date billing activities for customer related tooling/materials.

Working with a team of fellow CSS to ensure the highest quality of service is communicated to our customers in a quick and effective way.

Must be able to effectively work on daily activities with minimal help or supervision from mgmt.

What You Bring

3-5 years of Customer Service-related work experience preferred

College degree is preferred but not required, must have high school diploma or equivalent

SAP experience is a must

High level of aptitude with all Microsoft Office application

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation

Rewards/Benefits

Career growth and development opportunities

Supportive work culture

Company paid Health and wellness benefits

Paid Time Off and paid holidays

401K savings plan with company match

Family building benefits

Parental leave

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.

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