Customer Service Support

Acara Solutions • Hauppauge, NY • 12h ago

DescriptionAcara Solutions is looking for a Customer Service Support Rep for one of our clients in Hauppauge, NY.- 6mo contract (possibility to extend)- $27/hr- Job Description:Sales Support Representative for quote creation and customer/stakeholder interaction. Independent and coordinated work with the sales team and company. Multitasking between internal and external portals, programs and systems. Cradle to grave administrative support for our Sales Team, extensive interaction with internal and external stakeholders. Essential Functions:- Act as the main point of contact between Narda-MITEQ and our customers.- Respond to customer requests for quotes (RFQs) by gathering necessary details on products, quantities, delivery timelines, and special requirements.- Manages RFQ's placed directly or Via Customer Portals.- Collaborate with internal teams to ensure accurate pricing, product availability, and sourcing.- Track quotes sent to customers and follow up to convert quotes into confirmed orders.- Ensure clients remain satisfied and loyal by consistently meeting or exceeding expectations.- Show a flexible approach to problem-solving, recognizing that different customers may have different expectations or solutions.- Identify and suggest improvements to the quoting and order fulfillment process to enhance efficiency and customer satisfaction.- Learn skills and responsibilities across various departments or functions to support team goals and enhance overall performance.Job RequirementsRequired Skills / Qualifications:- Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience in a fast paced, multi-tasking, highly differentiated environment or 2 years post-Secondary/Associates Degree with a minimum 2 years of prior related experience.Preferred Skills / Qualifications:- Must be an accomplished multi-tasker, organized and efficient. * Experience in Office Environment with ERP, Quoting systems, and multiple support related electronic programs and mediums Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.Apply Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.

Go to Apply

Workday Adaptive Manager

Deloitte • Stamford, CT • 1d ago

Management & Administrative

1d ago

Go to Apply

Administrative Support Assistant

Northwell Health • East Islip, NY • 4d ago

Management & Administrative

Req Number 169601 Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Performs diversified clerical duties which may include, but are not lim...

4d ago

Go to Apply

Operations Manager

CVS Health • Syosset, NY • 6d ago

Management & Administrative

6d ago

Go to Apply

Copywriter, Direct Mail - Direct Mail Marketing (AS34-185338730)

Creative Circle, LLC • Norwalk, CT • 6d ago

Management & Administrative

Copywriter, Direct MailPosition OverviewOur client, a home services company is looking for a Copywriter with Direct Mail experience to join their team.This role is on-site 40 hours per week in Norwalk, CT! You will be wo...

6d ago

Go to Apply

Administrative Support Coordinator (Per Diem)

Northwell Health • Woodbury, NY • 6d ago

Management & Administrative

Req Number 160735 Job Description Coordinates diversified clerical duties related to the operational needs of the office/department. Job Responsibility Coordinates diversified clerical duties which may include, but are n...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.