Back to Jobs search

Assistant Manager, Information Services -CRM/Database Administrator

New York State Civil Service • Albany, NY • 12h ago

NY HELP No

Agency Board of Elections

Title Assistant Manager, Information Services -CRM/Database Administrator

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $70000 to $80000 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 40 N. Pearl Street, 5th Floor

City Albany

State NY

Zip Code 12207

Duties Description This position will function as CRM/Database Administrator for the New York State Board of Elections (SBOE). Reporting to the Senior CRM/Database Administrator, this position will assist in all database and tenant operational activities including implementation, integration, operation, monitoring, support, tuning and enhancement of the system.In this role, a candidate would be expected to:-Participate with shareholders and applicable contractors in the analysis and requirements gathering process for SBOE applications as they relate to system requirements-Be responsible for performing or overseeing the design, modeling, and implementation of new CRM system environments and data modeling per specifications developed as part of the requirements gathering process, including key data elements, relationships, indexes, etc.-Coordinate with internal and external entities on any integration requirements of the system, both initial establishment and on-going operation-Assist Senior Database Administrator in all aspects of on-going operation, monitoring, support, tuning and enhancement of the environment-Develop and maintain detailed technical procedures and documentation for implementation, operation, monitoring, maintenance, support, security, and enhancement of the environment-Work with the SBOE Infrastructure team and any applicable vendors to establish, document and test operational procedures required for on-going operation and maintenance of the environment including disaster recovery, performance monitoring, patching, etc.-Work with the SBOE Chief Information Security Officer (CISO) and the Secure Elections Center team to establish, document and test security procedures for the environment, ensuring adherence to all applicable policies and regulations.-Analyze software updates and patches from vendors to determine their potential impact on existing operations-Participate in software architecture review and change control processes and works with all necessary parties to minimize the negative impact of changes on the environment-Assist with the deployment of additional applications into both on-premise and cloud-based environments-Be responsible for maintaining additional technology while performing data migration and retention from our Microsoft SQL database into Salesforce, which will allow the sunset of the legacy applications-Work with applicable staff and vendors in diagnosing incidents, performing Root Cause Analysis of system issues, documenting findings and implementing of sound solutions.

Minimum Qualifications - Experience as a Salesforce Administrator or CRM Administrator with working knowledge of Salesforce setup, configuration, and security.- Experience supporting CRM systems in a public sector, government, or regulatedenvironment.- Familiarity with data migration, data quality, and integration tools.- Excellent documentation, communication, and organizational skills.- Ability to coordinate technical solutions across multiple teams and vendors.Preferred Qualifications:- Salesforce Administrator Certification (ADM-201) or higher (Advanced Administrator,Platform App Builder).- Experience with Salesforce Experience Cloud, Service Cloud, or custom app development.- Familiarity with MuleSoft, Tableau CRM (CRM Analytics), or data warehouse tools like BigQuery or Redshift.- Experience with Microsoft SQL Server, including SQL scripting and data management.- Knowledge of NYS cybersecurity standards or experience working in an election or public integrity-related environment.

Additional Comments What we offer:- Extensive benefits package including paid leave, excellent health, dental, vision and retirement benefits

Some positions may require additional credentials or a background check to verify your identity.

Name Michelle Loffredo

Telephone 518-474-6336

Fax 518-474-1008

Email Address HR@elections.ny.gov

Address

Street 40 N. Pearl Street, 5th Floor

City Albany

State NY

Zip Code 12207

Notes on Applying To apply, please send resume and cover letter including the Vacancy ID# no later than November 4, 2025. New York State is an Equal Opportunity Employer (EOE)

Similar Jobs

Restaurant Manager

Cracker Barrel • East Greenbush, NY • 21h ago

Retail & Hospitality

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter,...

21h ago

Go to Apply

Park and Recreation Aide 6 - Maintenance and Patrol - Schuyler Mansion (Part-Time)

New York State Civil Service • Albany, NY • 1d ago

Retail & Hospitality

NY HELP No Agency Parks, Recreation & Historic Preservation, Office of Title Park and Recreation Aide 6 - Maintenance and Patrol - Schuyler Mansion (Part-Time) Occupational Category Skilled Craft, Apprenticeship, Mai...

1d ago

Go to Apply

Park and Recreation Aide 6 - Maintenance and Patrol - Schuyler Mansion (Full Time)

New York State Civil Service • Albany, NY • 1d ago

Retail & Hospitality

NY HELP No Agency Parks, Recreation & Historic Preservation, Office of Title Park and Recreation Aide 6 - Maintenance and Patrol - Schuyler Mansion (Full Time) Occupational Category Skilled Craft, Apprenticeship, Mai...

1d ago

Go to Apply

PT Maintenance Lead

Hannaford • Ballston Lake, NY • 1d ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 461449 Address: USA-NY-Ballston Lake-43 Round Lake Road Store Code: Store 08267 MANAGEMENT (7244602) Hannaford Supermarkets started out as a fresh produce ve...

1d ago

Go to Apply

Assistant Manager II

Dollar Tree • Rotterdam, NY • 1d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1d ago

Go to Apply

Deputy Director Aerospace, Defense, and Critical Infrastructure Segment Owner

GLOBALFOUNDRIES U.S.2 LLC • Ballston Spa, NY • 5d ago

Retail & Hospitality

About GlobalFoundries:GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology compan...

5d ago

Go to Apply

Maintenance Technician

PepsiCo North America Beverages • Albany, NY • 5d ago

Retail & Hospitality

Maintenance Technician - 2nd&3rd Shift Job DescriptionPBNA $29.90 / hourCLICK HERE to view our Maintenance Mechanic Job Preview Video Opportunity to earn $29.90-$33.90/hour with career advancement This position also...

5d ago

Go to Apply

Bistro Supervisor

DelMonte Hotel Group • Albany, NY • 6d ago

Retail & Hospitality

Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like...

6d ago

Go to Apply

Weekend Hotel Front Desk Clerk

DelMonte Hotel Group • Albany, NY • 6d ago

Retail & Hospitality

6d ago

Go to Apply

Retail Sales Consultant

AT&T • Albany, NY • 6d ago

Retail & Hospitality

Job Description: JobTitle : Retail Sales Consultant JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.