Retail Branch Manager

Woodforest National Bank • Salem, VA • 4d ago

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone ofthe largest employee-owned banks in the country!

The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities:

Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.

Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.

Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.

Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.

Proactively grow business deposits and loans through inside and outside business calling.

Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.

Embrace and lead a technology driven customer experience.

Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.

Inspire and lead team members to reach their full potential.

Demonstrate flexibility to perform every other duty as assigned.

Competencies Required:

Must be proactive when seeking business outside of the branch.

Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.

Must be open to direct coaching and feedback.

Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.

Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.

Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.

Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.

Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Minimum Qualifications/Experience: · 5 years of relevant and transferrable sales and/or customer service experience. OR a Bachelor's degree and 3 years of relevant and transferrable sales and/or customer service experience. · 1 year of experience leading and directing the activities of a sales team is required. · Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. · We prefer candidates who reside within our community

Formal Education & Certification: · High School Diploma or equivalent required.

Work Status: · Full-Time.

Supervisory Responsibility: · Responsible and accountable for all personnel and employment decisions at assigned branch/location.

Travel: · Up to 50% or more outside of branch or as needed by customer.

Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, Including Disability and Veteran

Job: *Branch Banking

Organization: *Virginia

Title: Retail Branch Manager

Location: Virginia-Salem

Requisition ID: 070076

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Roanoke, VA • 19h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

19h ago

Go to Apply

Food Service Worker-Supervisor

Veterans Affairs, Veterans Health Administration • Salem, VA • 3d ago

Retail & Hospitality

Summary The position is located in the Nutrition and Food Service Department at Salem, VA. The incumbent serves as the primary shift supervisor and will be directly responsible for the supervision of all food service act...

3d ago

Go to Apply

Janitorial Maintenance

Pilot Company • Troutville, VA • 5d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $13.80 - $20.13 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

5d ago

Go to Apply

Wireless Retail Sales Associate - W2337

OSL Retail Services • Rocky Mount, VA • 1w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers...

1w ago

Go to Apply

Retail Sales Supervisor

Harbor Freight Tools • Salem, VA • 1w ago

Retail & Hospitality

170005BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and...

1w ago

Go to Apply

Restaurant Seasonal

Cracker Barrel • Troutville, VA • 1w ago

Retail & Hospitality

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter,...

1w ago

Go to Apply

Restaurant Seasonal

Cracker Barrel • Christiansburg, VA • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Assistant Manager I

Dollar Tree • Roanoke, VA • 1w ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1w ago

Go to Apply

Bilingual Customer Service Driver (Spanish)

Sherwin-Williams • Christiansburg, VA • 2w ago

Retail & Hospitality

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be resp...

2w ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Roanoke, VA • 2w ago

Retail & Hospitality

169856BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.