Small Business Commercial Account Manager

HUB International • Grand Rapids, MI • 2d ago

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities!

Benefits you may enjoy working at HUB International Midwest-East:

Medical, Dental, and Vision (PPO, HMO, and HSA)

Comprehensive Wellness Program

401(k) Retirement Plan

Life and Disability Plans

Vacation, Holiday, Sick, and Personal Time Off

Pet Insurance

Bonus Program

Comprehensive Onboarding Program

Continuing Education

Flexible Work Arrangements

Employee Engagement Events

Dress for Your Day Dress-Code

Hybrid Work Schedule

Service Awards

Here's Where You Come In

As a Small Business Commercial Account Manager, you will manage an assigned book of business. You will be responsible for retaining our clients through customer service and maintaining accurate client information in our systems. You will work in a collaborative team environment, mentoring Associate Account Managers and Team Assistants, as applicable.

Responsibilities :

Manages a book of business generally in excess of$550k in revenue, depending on the complexity or number of accounts.

Provide quality customer service to existing accounts with a goal of 93% retention or more.

Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.

Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.

Ensure accurate maintenance of client information in EPIC

Accountable for administrative tasks

Special projects and all other duties, as assigned

Cultural Expectations :

Determination - unsatisfied until we are the best. We go the extra mile for clients and colleagues.

Ownership - Responsible to each other, our clients, and our goals.

Teamwork - Together we attain greater success.

Sincerity - Giving and receiving direct and caring communication

Qualifications:

High School Degree, or Equivalent

3-5+ years in a Commercial Lines role on the agency side

Experience working in the middle market with accounts averaging $15k in revenue and above

Intermediate excel skills

Strong communication

P&C License

Willingness to travel, on occasion

Department Account Management & Service

Required Experience:

Required Travel:

Required Education:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program (https://hubinternational.jobs/e-verify/)

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Grandville, MI • 1d ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

1d ago

Go to Apply

Operations Manager

Robert Half • Kentwood, MI • 1d ago

Management & Administrative

Description We are looking for an experienced Operations Manager to oversee manufacturing operations in Kentwood, Michigan. This role is ideal for a results-driven leader who excels in dynamic environments and is passion...

1d ago

Go to Apply

Customer Service & Event Scheduler

Davenport University • Grand Rapids, MI • 1d ago

Management & Administrative

Customer Service & Event Scheduler ol Customer Service/Event Scheduler STATUS: Part-time, Non-exempt DEPARTMENT: Admissions and Strategic Partnerships LOCATION: W.A. Lettinga Campus, Grand Rapids, MI REPORTS TO: Cust...

1d ago

Go to Apply

Bi-Lingual Office Administrator

Robert Half • Grand Rapids, MI • 2d ago

Management & Administrative

Description We are looking for a dedicated Administrative Assistant to join our team in Grand Rapids, Michigan. In this long-term contract role, you will play a vital part in supporting the daily operations of a dynamic...

2d ago

Go to Apply

Field Service Supervisor

South Western Communications, Inc. • Caledonia, MI • 3d ago

Management & Administrative

Join our dynamic team as a Field Service Supervisor specializing in the installation, start-up, and commissioning of automated paint finishing systems. We are seeking a skilled and motivated individual who is passionate...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.