The Americas Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy into a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact on a scale.?
As a Director, Business Strategy - Americas Market Insights & Compete within the SE&O Sales Strategy Enablement team, you will be at the forefront of identifying and leveraging key market trends to influence our Americas business strategy, priorities, and go-to-market execution for our Americas Business. Your role will involve highlighting strategies to capture market share from a compete perspective across various industries and operating units. As a trusted advisor, you will dynamically present market and competitive insights to senior leadership within Microsoft Americas, driving strategic discussions and decisions. Partnering with Commercial Solution Area (CSA), ATU, Finance, and Industry teams, you will conduct Industry focused custom research and analyses to uncover growth opportunities and inform our sales strategies. This high-impact role is perfect for a strategic thinker with a passion for market dynamics and a drive to influence high-level decision-making.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
Responsibilities
Market Research and Analysis
As a Subject Matter Expert in Markets and Industries, directs the collection of market-based research (e.g., product and industry reports, previous sales revenue, geographic sales data, stakeholder feedback, expert calls) including researching existing business and identifying new spaces for Microsoft sales strategies and solution areas. Conducts analysis (e.g., financial modeling, product consumption forecasting, competitor trends) and leverages analyses of others to synthesize information. Researches and represents macroeconomic trends impacting North America markets. Creates initial framing for strategic sales questions with limited input and delivers and presents structured output from analyses.
Cross Functional Joint Planning
Acts as a key member of fiscal year and Go To Market planning teams, establishes and maintains key points of contact with internal teams (e.g., Finance, Marketing, Product, Industry Field Sales). Manages and cultivates relationships with leaders of internal teams. Builds relationships with senior leadership executives (e.g., General Manager, VP, CVP) and acts as an advisor on a particular area of expertise and market awareness to inform strategic sales planning decisions. Demonstrates influences through partners across multiple divisions. Drives alignment and influence towards common goal, Maintains awareness about business transformation and growth across Horizon 2 and Horizon 3 initiatives. Challenges status quo to drive business transformation.
Sales Insights, Readiness, and Activation
Collaborates with business, platform, and tools experts to provide updates and report key metrics needed to assist sales and partner teams to drive the sales business forward. Provides insights into the Sales market, acts as a business conduit to broader internal and external stakeholders and adjusts plans when required to exceed business outcomes. Provides support with success measurements based on data from tools and platforms. Communicates with field sales on business updates and plans within multiple regions. Shares best practices with peers.
Problem Solving and Insights
Synthesizes findings into insights across sales projects, including implications that inform sales go-to-market objectives, leveraging executive presence to influence decisions and proactively identifying expansive ideas for field sales strategy. Leverages insights to develop recommendations and seeks to provide thought leadership (e.g., sales trend identification, implications of competitor moves, solution area gaps) around potential future growth opportunities and strategic issues for Microsoft sales processes. Creates frameworks and methodologies to drive problem solving and insights. Shares best practices with peers.
Sales Strategy Project/Program Leadership
Develops, drives, and executes Market & Compete Sales Strategy projects/programs and teams across organizational boundaries as a project lead through defining plans, goals, deliverables, feedback, resource balancing, and timing expectations. Proactively identifies complex roadblocks and addresses them. Initiates and drives multiple projects and topic areas including project plans, recommendations, impact, and syndication across groups. Identifies, evaluates, and proposes new project work/deals based on unmet needs.
Other
Embody our culture and values
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Business Administration, Marketing, Finance, Economics, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), business development, marketing, IT field sales, or a related field
OR equivalent experience.
6+ years experience in Near Term Strategy Development (2 years out), Management Consulting, Sales, or Finance.
5+ years of enterprise experience with any of the following: create and orchestrate strategic go-to-market plans; build, develop, and execute sales enablement strategy; drive marketing and partner programs; product marketing; market and competitive analysis and positioning; develop insights from market research; or related.
3+ years of enterprise experience working within or on Industry teams.
Additional or Preferred Qualifications
Ability to work collaboratively and interface with internal stakeholders, build productive working relationships and accommodate work styles and perspectives of diverse individuals, take feedback and adapt to constantly changing environments, in addition to proactively sharing ideas that advance the business.
Concise communication, presentation, and storytelling experience, with the ability to tailor the content and the delivery to different audiences and formats.
Proven experience with influencing senior executive leaders and being a trusted advisor on strategy development and stakeholder management.
Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 25, 2025.
SEO
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
