Product Operations Manager, Consumer App Experience

Uber • New York, NY • 12h ago

About the Role

Discovery (includes Feed, Search, Merchandising, Storefront & Ranking) Product Operations team collaborates with operations, product, and other partners to strategize and deliver products that tackle our toughest operations problems on a global scale. You will work with our eligibility team to expand solutions for earners and our ops partners globally!

This role will include work on our Search team which is at a unique intersection of restaurants and grocery business and deploying latest AI driven solutions for improving search experience.

What the Candidate Will Do:

Define the operating structure and processes to implement on product strategy

Lead a community of strategic leaders to drive a significant impact to the business

Maintain regular communications with key team members across the org

Ensure functional partners are aligned on key objectives for the program/product

Advise product teams on the global feasibility of products throughout the product lifecycle

Develop an end-to-end product rollout plan, and project-manage implementation

Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch

Track core business metrics related to the product

Identify key problem areas and/or geographies impacted by product post-launch

Surface and advocate for key insights from the business to advise product improvement

Basic Qualifications:

Bachelors Degree

5+ years experience in Product, Operations, Program Management, Consulting, Finance or similar analytical role

Excellent communication, the ability to engage internal and external customers

Deep understanding of the user experience

Ability to leverage data to inform and support critical decisions

Strategic alignment, able to bring key stakeholders across functions together

A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

Ability to foster collaboration and facilitate teamwork

Effective prioritization

Preferred Qualifications:

Prior experience working on global projects and in an international setting

Prior product experience working with consumer-facing apps

A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

Ability to foster collaboration and facilitate teamwork

Effective prioritization

Prior experience working with operations and/or commercial teams to bring a product to market from 0 to 1

Working with user or market research teams is a plus

Economics or quantitative experience is a plus

Proven project & stakeholder management across large complex projects

SQL proficiency and deep analytical expertise

For New York, NY-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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