Executive Administrative Assistant

JPMorgan Chase • Palo Alto, CA • 9h ago

Become an integral part of the Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Administrative Assistant within Commercial Banking, you will manage busy calendars, coordinate travel, and assist with local events and projects for the business. You may also support various activities such as managing tactical office needs, handling client tickets, ensuring compliance requirements, or overseeing business travel tax. You will utilize your thought leadership to prioritize tasks, ensure efficient use of executives' time, and collaborate closely with colleagues to provide robust on-site support and backup coverage. Additionally, you will work with key stakeholders in the business and partner with various teams, such as Office Management, to complete projects.

Job Responsibilities:

Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.

Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.

Provide physical demand support required in providing site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times

Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed

Maintain confidential data, enforce internal controls, and comply with policies and procedures

Support Catalyst or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards

Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed

Commit to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem solving skills

Required qualifications, capabilities and skills:

Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment

Effective travel planning skills and knowledge

Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented

Effective interpersonal skills and excellent communication - confident, organized, and clear

Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies quickly

Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.

3+ years of administrative support experience with background in a client facing sales and financial services environment

Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes

Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem solving skills

Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid option

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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