Case Records Specialist

TORKLAW • Irvine, CA • 1w ago

Note: This role is for full-time in OFFICE (Irvine, CA)

Are you passionate about making a difference and eager to support those in need? Join us at TORKLAW! We're seeking a standout Case Records Specialist who thrives on challenges, excels in organization, and never loses sight of the overarching goals.

As a Case Records Specialist, you will be a critical role in gathering, organizing, and managing large volumes of client documentation, including but not limited to medical records, billing, insurance information, policy documents, and related materials to support ongoing mass tort litigation and settlements.

Key Responsibilities:

Request, collect, and track medical records, billing, and supporting documentation from healthcare providers and insurance carriers.

Verify and update client demographics, insurance details, and relevant property or product-related documents.

Review medical records and reports for accuracy, completeness, and consistency, following up promptly to resolve discrepancies.

Maintain organized, up-to-date case files and data within the firm's case management and project databases.

Prepare medical summaries, document packets, and supporting materials for litigation, claims, and settlements.

Collaborate with attorneys, project leads, internal teams, and external vendors to ensure timely receipt of required documentation.

Uphold HIPAA compliance and strict confidentiality of all client medical information.

Perform additional administrative and clerical support tasks as needed to assist case and project workflows.

About TORKLAW

TORKLAW is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients.

We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few:

Top 10% of Inc. 5000's list of America's fastest growing companies

Best Law Firm US World News & Report - every year since 2016

Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate

If you would like to be a part of a downright badass team like this, then we can't wait to hear from you. When you join us, you will be joining a supportive and fun-loving team. You will find yourself in an environment where you can make meaningful contributions, learn, and grow.

As a values-based firm. We believe in:

Radical Authenticity - Being transparently who we are: with ourselves, with each other, and with our clients & partners.

Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals.

Growth Mindset - Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients.

Ownership - we take responsibility for our work and actions.

Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results.

Respect for Each Other - Supporting each other with kindness and respect, and enjoying the journey together.

Unwavering Integrity - Standing up for what's right with consistently sound ethics and courageous honesty.

Requirements

1-3 years of experience in records management, case support, or legal administration (mass tort or personal injury experience a plus).

Familiarity with medical terminology, HIPAA regulations, and medical records software.

Organizational skills and attention to detail, with the ability to manage a high volume of cases simultaneously.

Proficiency in Microsoft Office and case management systems.

Excellent written and verbal communication skills, with professionalism in all correspondence.

Ability to work independently, meet deadlines, and follow established procedures with precision and accountability.

Strong ethical standards, commitment to confidentiality, and a collaborative team mindset.

Bilingual in Spanish preferred but not required

Benefits

In addition to a competitive salary, this position will receive the following benefits:

12 paid holidays annually

10 days of paid vacation annually

6 days of sick leave annually

Medical insurance

Optional Dental, Vision, Life

401(k) with 4% fully vested safe-harbor company match

Regular firm events (happy hours, team building, holiday party, etc)

Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop.

TORKLAW is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.

TORKLAW

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