Floating Teller (Cranberry Twp, Butler, Ross Twp)

Northwest Bank • Elizabeth, PA • 4h ago

Reference #: R-100104 Job Description DESCRIPTION

Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. The floating teller position also supports the operational needs of the bank by traveling to various locations and working a varied, flexible schedule. ESSENTIAL FUNCTIONS: Have open availability to work a flexible schedule that varies weekly, sometimes daily, based on the needs of the Bank Travel to Bank locations within a specified geographic region, potentially mid-shift with little notice Must have access to reliable transportation to facilitate working in multiple locations Reliable attendance is required Achieve financial wellness activity goals, such as identifying referral opportunities Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate in dual control balancing of vault, ATM, and any other device, as needed Assigned an elevated drawer limit, check signing authority, supervisor authority in teller system, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary

KNOWLEDGE, SKILLS, AND ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School Diploma or equivalent preferred

Work Experience: Customer service experience preferred Cash handlingexperience preferred Banking and/or retail experience preferred

Northwest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Similar Jobs

Commercial Loan Workout/CRU Officer - Asset Disposition Manager - Wheeling, WV

WesBanco Bank • Pittsburgh, PA • 4h ago

Finance, Accounting & Banking

Reference #: 5001129735606 Back Commercial Loan Workout/CRU Officer - Asset Disposition Manager 51-8076 Multiple Locations Apply Apply for this job now! Apply Location This position is 100% remote within the Bank's footp...

4h ago

Go to Apply

Manager of SOX Compliance - Corporate Accounting - Wheeling, WV

WesBanco Bank • Pittsburgh, PA • 4h ago

Finance, Accounting & Banking

Reference #: 5001152114606 Back Manager of SOX Compliance - Corporate Accounting 51-8405 Multiple Locations Apply Apply for this job now! Apply Location This position is hybrid. The employee is split between remote and o...

4h ago

Go to Apply

Finance Transformation Senior Manager

Accenture • Pittsburgh, PA • 14h ago

Finance, Accounting & Banking

We are:CFO & Enterprise Value, and we partner with Finance executives to drive value across the enterprise. As Finance leaders move into business partner roles, they need processes, technology and people to help driv...

14h ago

Go to Apply

Audit Project Manager-Treasury

Huntington National Bank • Pittsburgh, PA • 17h ago

Finance, Accounting & Banking

Description Summary: Huntington Bank's Internal Audit Department is searching for an Audit Project Manager with a passion for identifying and mitigating business risk. Serving as an advisor to your business segment, the...

17h ago

Go to Apply

Sr. Accountant- Non-Profit

Robert Half • Pittsburgh, PA • 1d ago

Finance, Accounting & Banking

Description Senior Accountant - Contract-to-Hire or Contract Role Are you an experienced accounting professional seeking your next opportunity to make an impact? This is your chance to join a dynamic nonprofit organizati...

1d ago

Go to Apply

Accounting ERP Implementation

Robert Half • Pittsburgh, PA • 1d ago

Finance, Accounting & Banking

Description Are you an experience Accountant (Controller or otherwise) with ERP implementation experience looking for exciting contract roles? Robert Half is partnering with multiple clients in the Pittsburgh PA market t...

1d ago

Go to Apply

SAP Finance - Tech Consulting - Oil & Gas- SAP Production Revenue Accounting (PRA) Manager

EY • Pittsburgh, PA • 1d ago

Finance, Accounting & Banking

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

1d ago

Go to Apply

Analyst 2, Finance & Accounting

Comcast • Pittsburgh, PA • 3d ago

Finance, Accounting & Banking

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

3d ago

Go to Apply

Distributed Mortgage Loan Closer

Northwest Bank • Bellevue, PA • 4d ago

Finance, Accounting & Banking

Reference #: R-101099 Job Description The Distributed Mortgage Loan Closer is responsible for coordinating all of the steps of the mortgage loan closing process. Essential Functions Communicate with customers, realtors,...

4d ago

Go to Apply

Bookkeeper/Accountant

Personnel Staffers, Inc. • Mcmurray, PA • 4d ago

Finance, Accounting & Banking

Bookkeeper/Accounting -- CPA firm in McMurray has immediate need for staff member to perform various accounting and tax responsibilities. Flexible hours preferably Monday through Friday 10:00 AM to 4:00 PM. $22.00 per ho...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.