Customer Project Engineer I

Laboratory Testing, Inc • Hatfield, PA • 3h ago

The Customer Project Engineer plays a key role in delivering best-in-class service to Laboratory Testing Inc.'s mission-critical customers across the Aerospace, Defense, Nuclear, and Materials Production industries. This position oversees complex, cross-departmental projects from quoting through invoicing, ensuring technical accuracy, on-time delivery, and exceptional customer satisfaction. The ideal candidate combines strong engineering expertise with excellent project management and communication skills to coordinate technical requirements, resolve challenges, and drive successful project outcomes. The project engineer will be assigned projects and will be responsible for an estimated project base of $1 million in annual revenue. This is an opportunity to work in a dynamic environment supporting high-value projects that make a lasting impact in critical industries**.

DUTIES AND RESPONSIBILITIES:**

Manage customer projects through entire lifecycle from quoting through invoicing.

Serve as the lead for the on-boarding of new projects into LTI's business operations by holding team meetings to review the project plan and major milestones.

Create estimates, perform contract review, source job orders, and release to the shop

Create cut up plans and seek approval from the customer or internal technical SME.

Create outside service POs to fulfill project tasks all done in accordance to LTI's QA policy.

Utilize scheduling tools to provide updates and manage stakeholder expectations.

Create and maintain a master project list that provides global communication for all projects.

Provide regular communication to sales and stakeholders regarding project statuses and attend update meetings as required.

Manage project invoicing. Works with accounting to resolve issues.

Other duties as assigned by the manager and management.

QUALIFICATIONS:

Required:

Bachelor's degree in mechanical engineering, industrial engineering, materials engineering, or a closely related field.

Minimum of 2-3 years of experience as a mechanical engineer, test engineer, or another related engineering role.

Ability to read, interpret, and apply technical documents, specifications, and engineering drawings.

Proficiency with SolidWorks for creating detailed cut-up and manufacturing plans.

Proficiency in Microsoft Office Suite, including Project and Planner.

Strong verbal and written communication skills and the ability to collaborate across departments to ensure project completion.

Willingness to engage in significant training across multiple testing disciplines.

Commitment to ongoing learning to build a deep understanding of testing fundamentals and processes.

Must meet citizenship eligibility required by accrediting bodies.

The employee will be required to move varying weight, up to 75 pounds.

Preferred:

Hands-on experience with Infor Cloud Suite Industrial (or comparable ERP/MRP system).

Demonstrated ability to work with job orders & bills of manufacturing, including sequencing operations for custom projects and production schedules.

Prior experience in an engineering test laboratory environment.

Familiarity with industry standards and customer specifications for mechanical and materials testing.

This position requires use of information or access to processes subject to national security controls under U.S. export laws including but not limited to International Traffic in Arms Regulations (ITAR). In accordance with ITAR, to be qualified to work in this facility, applicants must be a US Person, which is defined as a US National, US Permanent Resident, and certain categories of Asylees and Refugees.

LTI is the recipient of the Top Workplaces Award by the Philadelphia Inquirer and offers a full and comprehensive benefit package which includes Health, dental, 401k with company match, LTD, STD, Company Paid Holidays, Paid Time Off (PTO), advancement opportunities, and more!

LTI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, disability, age, or any other legally protected status. If you have a disability and need assistance completing an application, please reach out to Human Resources at hrsupport@labtesting.com or 215-997-9080 x 2125.

*We are unable to offer sponsorship at this time.

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