Medical Scheduler

TEKsystems • Palo Alto, CA • 6h ago

Position Summary

We are seeking a detail-oriented and customer-focused Medical Scheduler to join our outpatient clinic team. This role is essential in ensuring timely and accurate scheduling of patient appointments, coordinating with clinical staff, and maintaining a smooth patient experience. The ideal candidate will be organized, proactive, and able to thrive in a fast-paced healthcare environment.

Key Responsibilities

Schedule patient appointments across multiple departments including nursing, imaging, and specialty services

Verify insurance coverage and obtain necessary authorizations prior to appointments

Communicate effectively with patients, physicians, nurses, and administrative staff

Manage appointment changes, cancellations, and follow-ups

Maintain accurate records in the scheduling system and ensure compliance with clinic protocols

Respond to patient inquiries via phone, email, and in-person with professionalism and empathy

Collaborate with transport services (e.g., EMTs, ambulance teams) when needed for patient coordination

Monitor daily schedules to identify and resolve conflicts or gaps

Qualifications

High school diploma or equivalent required; associate degree or medical office training preferred

1-2 years of experience in a healthcare or medical scheduling role

Proficiency in Microsoft Office and electronic health record (EHR) systems

Strong understanding of health insurance processes and terminology

Excellent communication and interpersonal skills

Ability to multitask and remain calm under pressure

Team-oriented with a commitment to patient care and confidentiality

Preferred Skills

Experience with patient registration and scheduling software

Familiarity with outpatient clinic operations

Bilingual abilities are a plus

Pay and Benefits

The pay range for this position is $31.00 - $34.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 27, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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