Customer Service Technician I

Agiliti Health • Richmond, CA • 3h ago

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do in This Role

Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.

Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment

Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need For This Role

Be 21 years of age or older, with high school diploma or equivalent.

Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.

Have customer service experience. Prior work experience in hospital setting is helpful.

Have basic computer skills.

Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.

Be able to lift and/or push up to 75 pounds.

Be able to stand and walk for long periods of time.

Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time **.

Schedule

PM Shift ( Thursday to Monday 2:30pm - 11:00pm )**

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements (https://www.agilitihealth.com/wp-content/uploads/AAP-Statements.pdf)

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Oakland District

Additional Locations (if applicable):

Job Title:

Customer Service Technician I

Company:

Agiliti

Location City:

Richmond

Location State:

California

Pay Range for All Locations Listed:

$22.24 - $34.24

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.

Similar Jobs

Administrative I - NEM

Insight Global • San Ramon, CA • 1h ago

Management & Administrative

Job Description As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creatin...

1h ago

Go to Apply

Customer Service Representative

Robert Half • Burlingame, CA • 3h ago

Management & Administrative

Description Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. We are looking to...

3h ago

Go to Apply

Customer Service Representative

Robert Half • Alameda, CA • 3h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Alameda, California. In this role, you will play a key part in creating a positive shopping experience by...

3h ago

Go to Apply

State Regulatory Licensing Manager

Deloitte • San Francisco, CA • 4h ago

Management & Administrative

Manager, Risk & Brand Protection - State Regulatory & Professional Matters As a State Regulatory Licensing Manager, you will play a pivotal role in advancing Deloitte's risk management initiatives and ensuring pr...

4h ago

Go to Apply

Senior Manager, Technical Program Management - Operations Analytics (WMC)

Walmart • San Bruno, CA • 10h ago

Management & Administrative

Position Summary... Walmart Connect is seeking a highly skilled Senior Analytics Program Manager to lead complex analytics and business insights initiatives across our digital advertising operations. This individual cont...

10h ago

Go to Apply

Senior Consultant - ServiceNow Cyber Strategy

Deloitte • San Francisco, CA • 10h ago

Management & Administrative

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. T...

10h ago

Go to Apply

Consultant - ServiceNow Cyber Strategy

Deloitte • San Francisco, CA • 10h ago

Management & Administrative

10h ago

Go to Apply

Senior Principal Mechanical Engineer, Site Services

Genentech • South San Francisco, CA • 13h ago

Management & Administrative

The Position As a Senior Principal Mechanical Engineer at Genentech, you'll have the unique opportunity to lead the charge in designing and upgrading advanced mechanical systems for a dynamic and evolving portfolio of fa...

13h ago

Go to Apply

Senior Principal Mechanical Engineer, Site Services

Roche • South San Francisco, CA • 13h ago

Management & Administrative

13h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Pacheco, CA • 14h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.