Behavioral Health Care Advocate - Hybrid in the State of WA

UnitedHealth Group • Spokane, WA • 7h ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

In this Care Advocate position, you'll wear many hats and work in a variety of environments. You'll get to act as an educator, evaluator, service coordinator, and community resource liaison as you help prepare members to transition back into the community. Your work will help promote community tenure by developing a system of support to address their health and wellness needs. If you are located in Washington, you will have the flexibility to work a hybrid schedule which will include both remote telephonic work and field based in-person care.

**Approximately 10% of the week is spent in the community, meeting with members in hospitals, facilities, or homes. The remainder of the week is spent working remotely at home. Licensure and residency in Washington is required.

Primary Responsibilities:**

Provide care management services to members which include coordination of care and behavioral health consulting

Serve Washington Medicaid members telephonically (primarily) with field responsibilities as required (typically within a 50 mile travel radius)

Provide behavioral health education, coaching and treatment decision support for members

Assess and interpret customer needs and requirements

Identify solutions to non-standard requests and problems

Assess current behavioral health status for members

Identify and prioritize gaps in care to develop plan of care to empower members to meet identified goals

Coordinate transitions between various areas of care from inpatient setting, state psychiatric facilities, and carceral facilities

Obtain information from providers and coordinate services amongst provider group

Attend case staffing's and inter-agency meetings supporting transitions in care settings facilitating pre- and post-release care plans

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Registered Nurse w/ 2+ years of experience in behavioral health

One of the following active, unrestricted, independent licenses to practice in the State of Washington: LICSW, LMFT, LMHC, PSY; OR RN with 2+ years of behavioral health experience

2+ years Case Management experience providing behavioral health care coordination

Proficient in Microsoft Office Suite (Word, Outlook, and internet)

Residence and clinical licensure in the State of Washington

Dedicated workspace and access to high-speed internet via cable/DSL/fiber service in your home

Ability to Serve Washington Medicaid members telephonically with field responsibilities as required

Preferred Qualifications:

Dual diagnosis experience with mental health and substance abuse either in an outpatient or inpatient setting

Carceral behavioral health service delivery experience

Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients

Experience working with the Medicaid patient population

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Similar Jobs

CNA - Pulmonary Medical

Providence St. Joseph Health • Spokane, WA • 19h ago

Hospital & Medical

Description The Nursing Assistant functions within his/her scope of practice under the direction and supervision of the Registered Nurse to assist in providing care and implementing delegated activities of the nursing pl...

19h ago

Go to Apply

Assistant Nurse Manager - Medical Surgical

Providence St. Joseph Health • Spokane, WA • 20h ago

Hospital & Medical

Description The Assistant Nurse Manager (ANM) is a professional Registered Nurse reporting to the unit director/manager who utilizes the nursing process to manage clinical and operational activities within assigned shift...

20h ago

Go to Apply

Cardiovascular Technologist

Providence St. Joseph Health • Spokane, WA • 1d ago

Hospital & Medical

Description Cardiovascular Technologist, Providence Sacred Heart Medical Center, Spokane, WA Under the leadership of the Department Manger and the supervision of the Cardiovascular Supervisor, the Invasive Cardiovascular...

1d ago

Go to Apply

Per Diem (PRN) NICU RN job in Spokane, WA - Make $684/shift (Job #2628376)

Aya Healthcare, Inc. • Spokane, WA • 1d ago

Hospital & Medical

You're one step away from freedom and flexibility around your current schedule. We have immediate per diem (PRN) shifts available for the following position: NICU Registered Nurse in Spokane, WA. Job Details: Pay: $684/s...

1d ago

Go to Apply

Per Diem (PRN) Medical Surgical RN job in Spokane, WA - Make $624/shift (Job #26

Aya Healthcare, Inc. • Spokane, WA • 1d ago

Hospital & Medical

You're one step away from freedom and flexibility around your current schedule. We have immediate per diem (PRN) shifts available for the following position: Medical Surgical Registered Nurse in Spokane, WA. Job Details:...

1d ago

Go to Apply

Pharmacy Technician / Order Entry

ResCare Premier Inc. • Spokane, WA • 1d ago

Hospital & Medical

Requisition: 2025-176064 Pharmacy Technician / Order Entry Job Locations US-WA-SPOKANE ID 2025-176064 Line of Business PharMerica Position Type Full-Time Pay Min USD $21.00/Hr. Pay Max USD $23.00/Hr. Our Company PharMeri...

1d ago

Go to Apply

Clinical Research Coordinator II (Oncology)

MultiCare Health System • Spokane, WA • 1d ago

Hospital & Medical

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workp...

1d ago

Go to Apply

Physician Assistant (PA) / Nurse Practitioner (ARNP) - Internal Medicine

MultiCare Health System • Spokane, WA • 1d ago

Hospital & Medical

1d ago

Go to Apply

Registered Nurse (Resource Pool)

Veterans Affairs, Veterans Health Administration • Spokane, WA • 2d ago

Hospital & Medical

Summary The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. The primary purpose of this position is to provide direct patient care and care c...

2d ago

Go to Apply

CNA - Pulmonary Medical

Providence • Spokane, WA • 2d ago

Hospital & Medical

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.