Customer Service Representative - Sky Harbor Airport - Seasonal

Enterprise Mobility • Phoenix, AZ • 2h ago

Overview

Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative at the Sky Harbor Airport in Phoenix! This position has a start date of November through either April or May in 2026.

The Seasonal Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers.

The position is a Seasonal position (40 hours per week) - Position pays $18 / hour

Apart from religious observation, must be available to work ONE of the following schedule:

Offering morning and evening start times

Friday - Monday

Tuesday - Saturday

Sunday - Thursday

The position is SEASONAL (starting November 2025 and lasting no more than 180 days)

Job location: Sky Harbor Airport Rental Car Center

Responsibilities

Provide a high level of customer service by assisting customers and assessing their rental needs in person

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins and exit kiosk transactions

Understand and communicate rental terms and conditions, vehicle features and other services

May sell optional protection products, upgrades, fuel options and other additional equipment

Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

Clean vehicle interior and exterior by hand or by operating washing equipment when needed

Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age

Must have at least 1 year prior of face to face customer service experience within the last 5 years.

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Must not have interviewed with Enterprise for a customer service position at Sky Harbor in the last 12 months

Must be willing to accept a seasonal position lasting no more than 180 days starting in November 2025. Candidates who are hired will not be eligible for any other opportunities at Enterprise Mobility for a minimum of 6 months following the end of seasonal employment.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Go to Apply

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