Accounting Assoc, Child Support

COUNTY OF KENOSHA • Kenosha, WI • 19h ago

JOB REQUIREMENTS: The Child Support Accounting Associate performs a variety of accounting tasks, data entry, clerical support, filing, and auditing of accounts in a statewide computer system. The Accounting Associate coordinates with caseworkers to ensure that court orders are entered and adjusted timely, reports are completed, and various case maintenance tasks are performed. Clerical support functions include customer service activities, especially the ability to communicate legal and accounting terminology clearly. This position reports to the Child Support Attorney. Duties include: Process court orders and enter into statewide computer system Audit accounts and initiate corrections Review and verify financial account information Maintain records Provide customer service assistance to the public over the telephone, by email, and in person Answer inquiries from legal professionals Prepare payments for posting, verify receipt of funds by the receipting agency, and process suspended collections Collect child support payments, sometimes working in conjunction with co-workers, to facilitate the release of individuals from the Kenosha County Jail Perform locate efforts for parents, utilizing various locate tools and databases Calculate support orders and prepare cases for financial hearings Coordinate and communicate case activities with caseworkers Process periodic reports and electronic alerts to adjust accounts Use discretion with clients and exhibit cultural competence; observe rules of confidentiality and maintain non-judgmental attitude Work reports as assigned Assist in recruiting clients for child support services Perform other work as required or assigned Kenosha County Child Support Services offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families. ** OTHER EXPERIENCE AND QUALIFICATIONS: Experience Two years of experience working with accounting in an office setting; five years of experience preferred Experience with individuals of varying socio-economic backgrounds One to two years of work experience in Child Support and/or KIDS database Success Factors Knowledge of: General accounting principles Kids Information Data System (KIDS), wiKIDS, Child Support Online Services (CSOS), Control D, CARES/Cares Worker Web (CWW), and Circuit Court Access (CCAP); or ability to obtain required knowledge within six months of employment State and federal child support financial guidelines Skill in: Customer service, both internal and external Typing, writing, organization, and analysis Critical thinking and problem solving Time management and prioritization Attention to detail Use of Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat Professional Ability to: Analyze and explain various financial details Understand legal terminology, the court process, and local judicial structure Utilize electronic and paper court files Be accurate Solve problems Work well with others as well as independently Listen, communicate effectively, and display professional behavior Work with people of various socio-economic backgrounds and remain professional and courteous at all times Adhere to strict confidential guidelines as well as computer security guidelines Work respectfully in a diverse and inclusive environment Other Job Requirements Valid driver\'s license and acceptable driving record Regular attendance and punctuality Must pass a criminal background check/fingerprinting Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves light physical demands, such as exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently. ** APPLICATION INSTRUCTIONS: Other: To see the complete job description and to apply for this position, please visit our website, www.kenoshacountywi.gov/jobs, and click the \"View Open Jobs\" button. Applications must be submitted no later than Thursday, October 16, 2025. Kenosha County is an equal opportunity employer. Apply Online: www.kenoshacountywi.gov/jobs

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