Summary This vacancy announcement is for a Food Service Worker Supervisor for Nutrition & Food Service at the Robert J. Dole VA Medical Center. Responsibilities The incumbent has first level supervisory and decision authority over the WG-2, WG-3, WG-4 and WL-4 Food Service Workers. Makes day-to-day operational decision, applying policies, procedures, and guidelines established by management. Decisions have a direct impact on patient care in the delivery of food services to hospitalized inpatients. Recommends changes in procedures or guidelines to higher level supervisor for concurrence. Reports problems and incidents to higher level supervisor with recommendation for corrective actions. Planning Plan use of subordinate workers equipment, facilities, materials on a week-to-week or month-to-month basis; Establish deadlines, priorities, and work sequences, and plan work assignments based on general work schedules, methods, and policies set by higher level supervisors; Coordinate work with supporting or related work functions controlled by other supervisors; Determine the number and @types of workers needed to accomplish specific projects; Redirect individual workers and resources to accomplish unanticipated work (e.g., work resulting from "open and inspect" @types of work orders); Inform higher level supervisors of the need to revise work schedules and re-estimate labor and other resources; and Participate with their superiors in the initial planning of current and future work schedules, budget requests, staffing needs, estimates, and recommendations as to scheduling projected work. Schedules are to provide an equal distribution of the available manpower so that all work assignments are covered. Incumbent may be required to independently plan the work schedules. Provides assistance in developing standard operating procedures, to help make the service more efficient. Makes recommendations for the purchase of small equipment and supplies in order to insure that the appropriate materials are available to do the job. Make recommendations for changes in personnel requirements, such as the number of employees needed considering skills and personnel available to do the work. Work Direction Investigate work related problems such as excessive costs or low productivity and determine causes; Implement corrective actions within their authority to resolve work problems; and Recommend solutions to staffing problems, engineering requirements, and work operations directed by other supervisors. Administration Plan and establish overall leave schedule; Has authority for granting and approving leave in accordance with policies and regulations. Conducts leave review of all employees under his/her supervision and certify time cards. Determine training needs of subordinates and arrange for its accomplishment, set performance standards, and make formal appraisals of subordinate work performance; and Evaluates employees under his immediate supervision every 90 days during the probationary period and makes recommendations for retention, promotion, and separation. Formally evaluates career conditional and career employees semi-annually. Using predetermined performance standards counsels and gives written notice to minimally satisfactory employees and develops appropriate training programs for remedial on the job training. Counsels employees, adjust informal complaints and grievances through discussion with employees and union representatives and initiates disciplinary actions needed. Provides instruction as needed on food service/sanitation issues. Work Schedule: Variable shifts as needed for department coverage between 5:00am and 7:30pm Monday - Sunday to include holidays Position Description Title/PD#: Food Service Worker Supervisor / PD# 99816-S Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2025. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. The screen-out element for this position is "The Ability to Supervise".Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Lead or Supervise Materials Special Aptitude - Food Service Work Technical Practices Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Food Service Worker Supervisors are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They may be required to perform work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. May be required to work on ladders and use powered cleaning equipment. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others. Working Conditions: The work is performed in an office setting as well as in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. Education Additional Information Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Financial disclosure not required. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.
