Information Systems Specialist- Help Desk Support

Cummins Behavioral Health Systems Inc. • Avon, IN • 6h ago

Cummins Behavioral Health Systems, Inc., is seeking qualified applicants for our Information Systems Specialist - Help Desk Support position based in Avon, Indiana.

Under the direction of the IS Directors, the Information Systems Specialist will perform the following:

Provide Information Systems support for School Based and internal Cummins employees.

Respond to customer support request via phone and support ticketing system and provide successful resolution.

Installation, configuration and maintenance of desktops, laptops, printers, scanners, and fax machines.

Travel to/between Cummins Behavioral Health locations and various schools to support Cummins users.

Essential Functions:

Entry level understanding and experience with Windows Operating Systems and Office 365.

Ability to problem solve and troubleshoot

Excellent organizational skills.

Strong interpersonal skills.

Ability to meet deadlines.

Excellent driving record.

Works well with a team and independently.

Adherence to and promotion of the Corporate Compliance Program.

Regular and reliable attendance required.

Ability to document system changes and revisions.

Excellent communication skills

Other duties and responsibilities as assigned.

Skills and Qualifications:

Technical Understanding, Networking Knowledge, Presenting Technical Information, Written Communication, Operating Systems, Client Relationships, Documentation Skills

Education and/or Experience:

Entry level understanding of computer systems and software. Networking experience preferred.

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

Benefits Include:

Competitive salaries

Excellent work life balance (paid time off and holidays)

Professional and Leadership Training and advancement

Diverse career tracts

Comprehensive insurance package

Matching contributions to your 401K program

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Go to Apply

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