Assistant Customer Service Manager - Front End

Price Chopper • Manchester, VT • 1d ago

Salary: $15.75- $25.00

SUMMARY

Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times. Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks. Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills.

EDUCATION AND EXPERIENCE

High School Diploma or equivalent. 1-3 years related experience

PHYSICAL REQUIREMENTS

Exposure to Cold Environment Occasional 1-3 Hours

Exposure to Hot Environment Occasional 1-3 Hours

Bending Constant 5-8 Hours

Walking Constant 5-8 Hours

Standing Constant 5-8 Hours

Sitting Occasional 1-3 Hours

Squatting/Kneeling Constant 5-8 Hours

Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours

Twisting Constant 5-8 Hours

Pivoting Constant 5-8 Hours

Lifting Occasional 1-3 Hours up to 75lbs

Pushing/Pulling Frequent 3-5 Hours up to 75lbs

Lifting Frequent 3-5 Hours up to 50lbs

Lifting Occasional 1-3 Hours up to 25lbs

EQUIPMENT USED

Phone

Computer Applications

Calculator

Cleaning tools, mop, broom, rake, and shovel

Floor Machine

*_ _Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

Similar Jobs

Retail Sales Associate

Harbor Freight Tools • Bennington, VT • 1d ago

Retail & Hospitality

169948BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

1d ago

Go to Apply

Part time Front Desk Agent - Kimpton Taconic Hotel

Kimpton Hotels & Restaurants • Manchester, VT • 2d ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

2d ago

Go to Apply

Dishwasher - Copper Grouse

Kimpton Hotels & Restaurants • Manchester, VT • 5d ago

Retail & Hospitality

5d ago

Go to Apply

Spa Concierge

Vail Resorts • West Dover, VT • 6d ago

Retail & Hospitality

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th...

6d ago

Go to Apply

Restaurant Crew

Vail Resorts • West Dover, VT • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Concrete Pour Crew Member

Peckham Industries Inc (Dailey Precast) • Shaftsbury, VT • 1w ago

Retail & Hospitality

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1304063 JobSummary: Thisisanentrylevelpositionworkinginaproductionenvironment.AsaConcretePourC...

1w ago

Go to Apply

Production Crew Member Precast

Peckham Industries Inc (Dailey Precast) • Shaftsbury, VT • 1w ago

Retail & Hospitality

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1304067 JobSummary: AsaProductionCrewMember,youareresponsiblefortheset-up&assemblyofPrecas...

1w ago

Go to Apply

Sous Chef - Copper Grouse

Kimpton Hotels & Restaurants • Manchester, VT • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Restaurant Assistant Manager

Donuts of Rutland • Manchester Center, VT • 2w ago

Retail & Hospitality

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1300935 \ Careers At Dunkin Are you ready for new challenges and new opportunities? Join our t...

2w ago

Go to Apply

Restaurant Assistant Manager

Donuts of Rutland • Ludlow, VT • 2w ago

Retail & Hospitality

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1300932 \ Careers At Dunkin Are you ready for new challenges and new opportunities? Join our t...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.