Assistant Store Manager- Jacksonville State

Barnes & Noble Education • Jacksonville, AL • 21h ago

Introduction

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Overview

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.

Responsibilities

As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.

Expectations:

Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.

Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.

Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.

Manage customer and/or employee issues appropriately, timely, and with respect.

Assist with hiring and training new employees for the sales floor or other departments.

Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.

Assist with processing sales transactions involving cash, credit, or financial aid payments.

Physical Demands:

Frequent movement within the store to access various departments, areas, and/or products.

Ability to remain in a stationary position for extended periods.

Frequent lifting.

Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Benefits available include:

Get paid sooner! Daily Pay earned wage access is available to all store employees.

Employee Discount

Paid sick time (accrued based on time worked)

Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)

Commuter Benefits

COVID-19 Considerations:

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications

3+ years' experience in a retail setting.

1+ year supervisory experience preferred or a graduate of the Best Seller Program.

High school diploma/GED preferred.

Ability to work a flexible schedule including evenings, weekends, and holidays.

Familiarity with financial and customer service principles.

Basic reading, writing and accounting skills required.

Excellent customer service and communication skills needed.

Strong interpersonal, communication, and problem solving skills.

EEO Statement

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Locations US-AL-JACKSONVILLE

ID 2025-19740

Category Retail Management

Position Type Regular FT

Similar Jobs

Store Cashier III

TravelCenters of America • Gadsden, AL • 3d ago

Retail & Hospitality

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, t...

3d ago

Go to Apply

Deli Cook

TravelCenters of America • Lincoln, AL • 4d ago

Retail & Hospitality

4d ago

Go to Apply

Store Cashier I

TravelCenters of America • Lincoln, AL • 4d ago

Retail & Hospitality

4d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Anniston, AL • 1w ago

Retail & Hospitality

169628BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

1w ago

Go to Apply

Alarm Monitor Dispatch Operator

Walden Security • Anniston, AL • 2w ago

Retail & Hospitality

Alarm Monitor Dispatch Operators (AMDO) provide a variety of dispatch services for the Center for Disaster Preparedness contract. Ensures compliance with the contract SOW: orders, policies, procedures and operations Moni...

2w ago

Go to Apply

Popeyes Cook - PT

TravelCenters of America • Lincoln, AL • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Anniston, AL • 2w ago

Retail & Hospitality

169100BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

2w ago

Go to Apply

Front Office Coordinator - ACG

Community Health Systems • Gadsden, AL • 2w ago

Retail & Hospitality

Job Summary The Support Services Clerk provides administrative and clerical support to ensure smooth operations within the assigned department or unit. This role performs routine tasks such as answering phones, schedulin...

2w ago

Go to Apply

Retail Sales Associate

Camping World • Anniston, AL • 3w ago

Retail & Hospitality

Camping World is seeking a Retail Sales Associate for our growing team. As a Retail Sales Associate you will be responsible for ensuring that every customer receives the best customer service. What You'll Do: Provide exc...

3w ago

Go to Apply

Arby's Cashier

Pilot Company • Lincoln, AL • 3w ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.12 - $14.05 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.