Healthcare Banking Support Specialist

U.S. Bank • Charlotte, NC • 3h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Healthcare Banking Support Specialist is a support role working directly with loans, customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working in partnership with the Healthcare Relationship Managers, Business Development Officers, and Relationship Analysts. Supports sales teams in executing a One Bank strategy and growing market share. Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional.

Leads all efforts in business account openings, funding, and maintenance. Works closely with Bankers, legal, credit, construction, post-underwriting, lending services, attorneys, title companies, insurance companies and more to ensure proper lien position and a minimal number of loan exceptions.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Typically seven or more years of job-related experience

Preferred Skills/Experience

Experience working with commercial loans for the healthcare industry

Considerable knowledge of departmental and bank products & services

Proven customer service and problem resolution skills

Proficient computer navigation skills using a variety of software packages including nCino, Salesforce, and Microsoft Office applications

Effective interpersonal, verbal and written communication skills

Experience in receiving and implementing performance feedback & coaching

Self-motivated and results-oriented with excellent organizational skills

Experience deepening relationships over the phone with clients

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $30.29 - $40.38

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Patient Services Coordinator-LPN

CenterWell • Rock Hill, SC • 13min ago

Hospital & Medical

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to main...

13min ago

Go to Apply

Registered Nurse

Gentiva • Rock Hill, SC • 6h ago

Hospital & Medical

Overview Deliver Comfort. Guide Families. Transform End-of-Life Care. Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to patients facing life-limiting i...

6h ago

Go to Apply

Certified Medical Assistant

Novant Health • Matthews, NC • 14h ago

Hospital & Medical

Job Summary Novant Health Matthews Family Physicians clinic is seeking a Float Certified Medical Assistant. The CMA will coordinate and assist the provider to ensure safe quality/cost effective service and care for the p...

14h ago

Go to Apply

^Epic Ambulatory Applications Coordinator - 5946643

Accenture • Charlotte, NC • 1d ago

Hospital & Medical

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan...

1d ago

Go to Apply

Acute Care Clinical Pharmacist (ICN/Pediatrics)

Novant Health • Charlotte, NC • 1d ago

Hospital & Medical

Job Summary Acute Care Clinical Pharmacist (ICN/Pediatrics) Rotating 1st shift: 7:00am-3:30pm The Pharmacy Vision is to deliver optimal medication management across all dimensions of care, every time, and that each Pharm...

1d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Huntersville, NC • 1d ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

1d ago

Go to Apply

Account Executive - Home Health

BrightSpring Health Services • Gastonia, NC • 2d ago

Hospital & Medical

Our Company Adoration Home Health and Hospice Overview Are you looking for a new marketing opportunity? Adoration Home Health is seeking a passionate, dedicated Home Health Account Executive to join our team in ?Gaston C...

2d ago

Go to Apply

Physical Therapy Assistant PTA Home Health

PruittHealth • Rock Hill, SC • 2d ago

Hospital & Medical

Physical Therapist Assistant PTA - Home Health Services Full time Location: York and Lancaster Counties Home is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as...

2d ago

Go to Apply

Medical Front Office - Patient Service Specialist

Select Medical • Charlotte, NC • 2d ago

Hospital & Medical

Overview Position: Patient Service Specialist Location: Charlotte, NC Type of Employment: Full-time Schedule: Weekdays - 7am to 4pm OR 10am to 6:30pm Compensation: Starting at $16/hour (pending experience) When patients...

2d ago

Go to Apply

Medical Laboratory Technician

CaroMont Health • Belmont, NC • 2d ago

Hospital & Medical

Job Summary: Performs diversified laboratory tests and procedures in the assigned section(s) of the laboratory. Performs pre-analytical, analytical, and post analytical procedures under minimal supervision. Qualification...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.