Food Operations Manager 3

Sodexo • North Andover, MA • 3h ago

Role Overview

Success is yours when you collaborate and work hard in our team-based culture.

Sodexo's Campus Segment is seeking a Food Operations Manager 3 to join our dining leadership team at Merrimack College in North Andover, Massachusetts . This position is ideal for a hands-on, customer-service-driven professional who thrives in a fast-paced, university and hospitality environment .

The Food Operations Manager will oversee the daily operations of a comprehensive and dynamic dining program that includes resident dining, multiple retail locations, catering services, and concessions. This leader will play a key role in ensuring operational excellence, team development, and an exceptional student dining experience.

This role requires a visible, proactive manager who excels in service standards, training, client relations, financial management, safety, and human resources. The ideal candidate brings strong organizational skills, leadership experience in higher education or large-scale food service, and a passion for hospitality.

What You'll Do

Lead daily operations for resident dining, retail locations, and catering functions.

Ensure consistent adherence to Sodexo's service standards, safety, and compliance programs.

Manage, coach, and develop a large, diverse team of managers and frontline employees (union environment).

Partner with the client to maintain positive relationships and address operational needs proactively.

Oversee purchasing, inventory control, and budget management to meet financial goals.

Drive customer satisfaction through service excellence, innovation, and attention to detail.

Uphold human resources standards, including hiring, onboarding, and performance development.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Progressive management experience in food service or hospitality (college/university experience strongly preferred).

Strong leadership skills with the ability to train, mentor, and motivate large teams.

Experience managing financials, budgets, and P&L performance.

Demonstrated success with retail dining operations , safety programs, and quality assurance.

Excellent client relationship and communication skills.

Union management experience a plus.

A passion for hospitality and commitment to providing an exceptional dining experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degreeor equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 yearswork experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Location US-MA-NORTH ANDOVER

System ID 983949

Category Food Service

Employment Status Full-Time

Exempt

Posted Range $74900 to $113190

Company : Segment Desc UNIVERSITIES

On-Site

Sodexo

Go to Apply

Share this job

Similar Jobs

(USA) Tire and Battery Center Team Leader

Walmart • Hudson, NH • 4h ago

Retail & Hospitality

Position Summary... As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in T...

4h ago

Go to Apply

Analyst, Hotel Level Marketing - Agency Solutions

Hilton • Boston, MA • 16h ago

Retail & Hospitality

This position will be remote, but with p reference for candidates in Southeast or Midwest U.S. or hybrid based candidates in McLean, VA or Addison, TX As an Analyst on Hilton's Americas Marketing team - reporting into ou...

16h ago

Go to Apply

Kitchen Supervisor

Omni Hotels • Boston, MA • 16h ago

Retail & Hospitality

Location The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets...

16h ago

Go to Apply

Manager, Hotel Level Marketing - Agency Solutions

Hilton • Boston, MA • 16h ago

Retail & Hospitality

This position will be Remote, but with a preference for candidates in NY, FL, or CA; or hybrid-based in McLean, VA or Dallas, TX As a Manager on Hilton's Americas Marketing team - reporting into our Sr. Manager, Hotel Le...

16h ago

Go to Apply

Analyst, Hotel Level Marketing - Agency Solutions (Bilingual - Spanish/English)

Hilton • Boston, MA • 16h ago

Retail & Hospitality

This position will be remote, but with p reference for remote candidates in the US, Mexico, Colombia, or Brazil or hybrid based candidates in McLean, VA or Addison, TX As an Analyst on Hilton's Americas Marketing team -...

16h ago

Go to Apply

PM Food Runner/Busser Part Time - Bambara Cambridge

Kimpton Hotels & Restaurants • Cambridge, MA • 1d ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

1d ago

Go to Apply

Part Time AM/PM Dishwasher - Bambara Cambridge

Kimpton Hotels & Restaurants • Cambridge, MA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Manufacturing Maintenance Technician - Nights

Lactalis American Group Inc. • Londonderry, NH • 1d ago

Retail & Hospitality

Manufacturing Maintenance Technician - Nights Londonderry, NH ( http://maps.google.com/maps?q=10+Burton+Drive+Londonderry+NH+USA+03053 ) - Maintenance Job Type Full-time Description Ready for more than just a job? Build...

1d ago

Go to Apply

FT Assistant Bakery Sales Manager

Hannaford • Hudson, NH • 2d ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 457179 Address: USA-NH-Hudson-77 Derry Road Store Code: Store 08183 Bakery (5150232) Hannaford Supermarkets started out as a fresh produce vendor in Portland...

2d ago

Go to Apply

$75/2 hour shift- BOSTON - Delivery Drivers

Fooda • Boston, MA • 2d ago

Retail & Hospitality

"Fast. Fun. Easy". Office lunch Delivery Drivers needed 10:30am to 12:30pm Routes: Set routes and locations - Same building every day! No more random apartment buildings and weird customers! Flexible schedules to accommo...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.