At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Position Summary:
The Accounts Receivable Billing Specialist will develop a positive relationship with our sales reps and customers to collect Purchase Orders in order to generate invoices timely after verifying all sales order entries are correct. You will identify issues and work with your supervisor to resolve delays in sending invoices to customers for collection. You will work with the Accounts Receivable team to maintain department standards for Days Sales Outstanding (DSO), aged receivables and PO collection.
Essential Functions:
Efficiently manages the invoicing process, ensuring accurate and timely generation, delivery, and compliance with client contractual terms and requirements.
Reviews client contracts and create invoices based on contractual obligations that align with client billing requirements.
Utilizes system reports to identify clients and contracts requiring invoicing.
Processes invoices accurately and in a timely manner, adhering to company billing procedures.
Delivers invoices in accordance with client-specific contractual terms and delivery preferences. Adapt invoicing methods as necessary, including email, client portals, and future 3rd-party invoice management systems.
Reconciles customer accounts to resolve discrepancies and manage client records, including billing contacts, preferences, and delivery methods, to facilitate accurate and efficient invoice delivery.
Ensures full compliance with company policies, industry regulations, and accounting standards in all AR activities.
Responds promptly and professionally to client inquiries about invoices, including requests for information, adjustments, or documentation, ensuring exceptional customer service and alignment with the sales team for accurate billing.
Collaborates with Sales, Finance, Legal, and other departments to investigate and resolves billing disputes, client issues, and discrepancies in alignment with internal policies and procedures.
Fosters positive client relationships through effective communication and responsiveness.
Flexibly manages ad-hoc tasks and other duties as required.
Collects PO's from sales reps to invoice the customer.
Matches and applies PO's to the correct orders.
Develops positive relationships with customers and sales reps.
Generates and prepares invoices for mailing.
Analyzes and resolves administrative errors that are delaying invoice generation.
Maintains department standards for days sales outstanding, aged receivables and PO's.
Maintains organized records; performing filing as needed.
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties of Globus.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Qualifications:
3 to 5 years' experience in Accounts Receivable / Billing.
Ability to handle high volume data entry.
Knowledge of Microsoft Office applications, specifically MS Excel.
Excellent interpersonal, verbal and written communication skills.
Well organized, detail oriented, and team player capable of working in a deadline driven environment.
Positive attitude and customer focused.
Physical Demands:
The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.
Required to sit; climb or balance; and stoop, kneel, crouch or crawl
Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus.
Our Values :
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
Customer Focused : We listen to our customers' needs and respond with a sense of urgency.
Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity :
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
