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CIAM Product Program Manager - ITS5

State of Minnesota • Saint Paul, MN • 7h ago

Working Title: CIAM Product Program Manager

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

Job ID : 89391

Location : St. Paul

Telework Eligible : Yes #LI-Hybrid

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 10/08/2025

Closing Date : 10/22/2025

Hiring Agency/Seniority Unit : Minnesota IT Services

Divis ion/Unit : Enterprise Security Office

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $39.73 - $67.92 / hourly; $82,956 - $141,816 / annually

Job Class Option : IS Planning

Classified Status : Classified

Bargaining Unit/Union : 214 - Professional Employees (MAPE)

FLSA Status : Exempt - Professional

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

This position is responsible for managing an IT service to ensure that the services aligns with MNIT strategy, policy, and direction, as well as stakeholder needs from both the agency business, application owner, and constituents of the state of Minnesota. The position will lead the negotiation and implementation of applications to the state's Constituent Identity and Access Management (CIAM) Platform. The role focuses on enabling seamless, secure, and unified access to multiple government services through a single portal, ensuring exceptional user experience and robust security. Additional this position will bridge product vision with program execution to deliver impactful results.

This position requires an employee to be onsite at Saint Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of five (5) years of IT related experience in progressive program and product management related to IT and cyber security.

Experience must include:

Developing product plan (business plan) for new service concepts deemed "feasible".

Ability to use creative problem solving to resolve complex issues of a time sensitive managerial, technical, administrative, legal, political, diplomatic, and operational nature.

Performing IT program and product related management functions.

Reporting out and presenting to leadership and other high level stakeholders (such as executives, commissioners, board).

Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

Customer service skills that include active listening, empathy, and problem-solving.

A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

Proven track record launching and scaling successful products or platforms.

Strong strategic thinking and business acumen - ability to align product vision with organizational goals.

Deep understanding of user research, customer feedback loops, and market analysis.

Skilled in stakeholder engagement, especially across departments or agencies.

Experience integrating security metrics and risk dashboards into product decision-making.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

CJIS Background Check

Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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