Hotel Loss Prevention / Security Dispatcher

Hyatt • San Antonio, TX • 1d ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Loss Prevention/Security Dispatcher plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast paced position with contact customer interaction that requires organization and excellent communication skills. The ideal candidate will be able to work mornings, afternoons/evenings, weekends, and holidays.

Responsibilities may include but are not limited to:

Supervising and dispatching the Bellstand function of the hotel

Dispatching calls and answering phones

Conduct foot patrols throughout the property

Reviewing camera footage

Monitoring the employee entrance, signing out guest passes to vendors, and conducting bag checks.

Responding to medical emergencies on the premises

Assist customers, guests, and colleagues with any security related issues or questions

Perform all duties as assigned by the Security Supervisor/Director

Some of our amazing benefits include...

Complimentary & Discounted Hyatt Hotel Rooms anywhere in the world

Paid Time Off (PTO)

401(k) Match

Medical, Dental, Vision Insurance after 30 days

Free Annual VIA Bus Pass/Discounted Parking

Free Meals Provided in Employee Cafeteria

Opportunities for Career Growth

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

A true desire to satisfy the needs of others in a fast paced environment.

Refined verbal and written communication skills.

Ability to stand for long periods of time and walk moderate distances.

The ideal candidate will be able to work afternoons/evenings, weekends, and holidays

Proficient in basic computer skills.

Previous security experience and customer service experience preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-TX-San Antonio

Organization: Grand Hyatt San Antonio

Pay Basis: Hourly

Job Level: Full-time

Job: Security

Req ID: SAN034258

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

1h ago

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