Account Manager

Lexitas Legal • United States, United States • 6d ago

POSITION TITLE: Account Manager

LOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop.

PAY RANGE: $22-$26/hr

Join a High-Growth Legal Services Leader

ABOUT THE ROLE:

Lexitas is seeking a client-focused and detail-oriented Account Manager to support our PM Legal division. This role is vital in delivering a premium client experience to attorneys and legal teams. You will act as a trusted liaison, managing sensitive medical records and ensuring accurate, timely communication with clients. If you thrive in fast-paced environments and pride yourself on going the extra mile, this is the opportunity for you.

Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.

KEY RESPONSIBILITIES:

Serve as the primary point of contact for assigned client accounts

Provide bi-weekly status updates and proactive outreach on open cases

Respond to client inquiries within the same business day, resolving issues promptly and accurately

Verify and process medical records in compliance with HIPAA and all legal standards

Collaborate with legal and medical offices to gather and communicate essential case information

Troubleshoot client concerns and document outcomes to ensure first-contact resolution

Safeguard confidential client information and escalate critical feedback to leadership

Support internal staff with accurate, up-to-date record management

WHAT YOU'LL BRING:

A service-minded professional who thrives in a fast-paced, client-centric environment

Someone with exceptional attention to detail, communication skills, and organizational capabilities

A natural problem solver who takes ownership and consistently exceeds expectations

A collaborative team player with a "can-do" attitude and high level of initiative

Familiarity with subpoenas, written depositions, and legal records is a plus

QUALIFICATIONS:

High school diploma or equivalent required; Bachelor's degree preferred

3+ years of customer service experience in a professional setting

General proficiency with Outlook, Word, Adobe Acrobat, and web-based platforms

Demonstrated ability to handle confidential information with discretion

Excellent attendance, punctuality, and accountability

SUPERVISORY RESPONSIBILITIES:

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, @type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

Little to no travel expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted online.

Job Details

Pay Type Hourly

Hiring Min Rate 22 USD

Hiring Max Rate 26 USD

Similar Jobs

Case Manager

County of Hamilton • Cincinnati, OH • 1h ago

Management & Administrative

Work Location: Judges Office 800 Broadway Cincinnati, Ohio 45202 Work Hours: 40 Hours/Week Starting Salary: $22.00 per hour NOTE: Applicants for positions with Hamilton County Juvenile Court are subject to background scr...

1h ago

Go to Apply

Compliance Officer, Retirement Plan Services

Insight Global • South Bend, IN • 1h ago

Management & Administrative

Job Description Our Client in the banking industry is seeking a dedicated Compliance Officer for their Retirement Plan Services team in South Bend, IN. The successful candidate will be responsible for ensuring that our r...

1h ago

Go to Apply

Circuit Court Clerk

ManpowerGroup • Manistee, MI • 1h ago

Management & Administrative

Our client in Manistee, MI is looking for a hardworking, motivated individual to join their team! What will you be doing? This list may not be inclusive of the total scope of job functions to be performed. Duties and res...

1h ago

Go to Apply

Code Compliance Officer

KILGORE - CITY OF • Kilgore, TX • 1h ago

Management & Administrative

This is a full-time position under the Director of Planning and Development. As a Code Compliance Officer, one needs to be skilled in administrative and inspection work on the enforcement of the various codes and ordinan...

1h ago

Go to Apply

Administrative Assistant - Indiana, PA

Merakey Pennsylvania • Indiana, PA • 1h ago

Management & Administrative

Reference #: 5001155255806 Back Administrative Assistant 104156 Indiana, Pennsylvania, United States Apply Apply for this job now! Apply Position Type Part-Time Shift 1st Shift - no week-ends Work Schedule M-F 9:00am-1:0...

1h ago

Go to Apply

Administrative Assistant I/II/III

Boardwalk Pipeline Partners • Houston, TX • 1h ago

Management & Administrative

To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industr...

1h ago

Go to Apply

Program Administrative Assistant C

L3Harris • Palm Bay, FL • 1h ago

Management & Administrative

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

1h ago

Go to Apply

Executive Administrative Assistant CHGO

Health Care Service Corporation • Chicago, IL • 1h ago

Management & Administrative

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC an...

1h ago

Go to Apply

Preschool Administrative Assistant

Cadence Education • Taylor Mill, KY • 1h ago

Management & Administrative

Company Overview Preschool Administrative Assistant - Be the Heartbeat of Our Vibrant School! Taylor Mill, KY Ready to make a big impact in a world of little learners? Cadence Academy Preschool,a proud member of the Cade...

1h ago

Go to Apply

Analyst, Risk Management

CVS Health • Arizona, Arizona • 1h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.