Account Manager

Sysco • Fremont, CA • 13h ago

Job Summary:

This role supports CMU and LCC business by managing the customer relationship locally, with the expectation of enhancing the customer experience. The role will partner with CST, National Sales and Local Sales teams to deliver a positive customer experience.

This position is responsible for building relationships with new and existing accounts up to 50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution.

Duties and Responsibilities:

Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.

Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice

Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate

Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts

Able to have challenging conversations with internal and external stakeholders

Responsible for appropriate escalation as needed

Education Required:

High school diploma

Education Preferred:

Bachelors degree

Experience Required:

3+ years prior outside foodservice account management or B2B sales experience

Experience Preferred:

5+ years prior foodservice account management, B2B sales experience within restaurant, GPO background

Licenses/Certifications Required:

Valid driver's license with a driving record that meets Company insurability standards

Skills and Abilities:

Knowledge of Sysco Products, ordering procedures and credit terms

Proficient with customer service management and able to partner cross-functionally

Ability to manage end to end initiatives through challenging deadlines

Excellent organizational and project management skills, including the ability to provide top notch customer service to multiple customers simultaneously

Able to thrive in a fast-paced and changing work environment

Expert in Microsoft Office

Continuously learn existing and new Sysco technologies

Demonstrated experience with and working knowledge of Sysco customers, preferred

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

May need to travel to visit local customers

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Sysco

Go to Apply

Share this job

Similar Jobs

(USA) Senior Manager, Software Engineering

Walmart • Sunnyvale, CA • 5min ago

Management & Administrative

Position Summary... What you'll do... Immigration sponsorship is not available in this roleAbout Team: Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members...

5min ago

Go to Apply

Account Executive - Service Provider, Bay Area

Cisco • San Jose, CA • 8h ago

Management & Administrative

Account Executive - Service Provider, Bay Area Apply ( https://jobs.cisco.com/jobs/Login?projectId=1451363 ) Location:San Francisco, California, US Alternate LocationSan Jose, CA Area of InterestSales - Product Compensat...

8h ago

Go to Apply

Administrative Business Partner, Geo Makers

Google • Mountain View, CA • 8h ago

Management & Administrative

Administrative Business Partner, Geo Makers corporatefare_ Google place Mountain View, CA, USA Early Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and...

8h ago

Go to Apply

Customer Service Associate

Walgreens • San Leandro, CA • 9h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

9h ago

Go to Apply

Customer Service Associate

Walgreens • Oakland, CA • 9h ago

Management & Administrative

9h ago

Go to Apply

Courier Customer Service Specialist

Adecco US, Inc. • South San Francisco, CA • 9h ago

Management & Administrative

Job Summary: We are seeking a detail-oriented and responsible Courier Customer Service Specialist. You will serve as a critical link between delivery stations, customers, and internal operations. Your primary responsibil...

9h ago

Go to Apply

Administrative Assistant - Employee Benefits

Amergis • Fremont, CA • 11h ago

Management & Administrative

Salary: $1000 / Week Amergis Healthcare Staffing is looking for qualified Administrative Assistants to be responsible for a variety of administrative and clerical duties to help improve efficiencies at an organization. T...

11h ago

Go to Apply

Event Planning Manager

Hyatt • Santa Clara, CA • 12h ago

Management & Administrative

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Event Planning Manager's primary foc...

12h ago

Go to Apply

Bilingual Entry Level Recruiter/Sales Trainee

Aerotek • South San Francisco, CA • 13h ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

13h ago

Go to Apply

Sr. Technical Operations Manager

CommScope, Inc. • Sunnyvale, CA • 23h ago

Management & Administrative

Sr. Technical Operations Manager Req ID: 79951 Location: Sunnyvale, California, United States, 94089 In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. RUCKUS Networks...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.