About the Team
The Workplace Services and Facilities team operates offices and other DoorDash facilities such as Labs, DashMarts and Kitchens. We are building and operating spaces that are inclusive, inspirational, and at the same time functional. We want to remove any and all friction in the physical space that prevents our employees from doing their very best work. You'll be part of a team that runs things on the ground, creating a workplace that is functional and efficient for our team and guests. You will be a vital part of a team that helps prepare DoorDash for where it is going, and enable the continued growth of our platform.
About the Role
DoorDash is looking for a Regional Facilities Operations Manager to support the ongoing growth of our New Vertical businesses as well as our corporate offices. In this role, you manage the ongoing operations of 150+ facilities in the US, including new site launches, decommissions, expansions, relocations and remodels. You will work closely with cross-functional partners to ensure seamless facility operations and lead projects that enable a strong facility management foundation. This role will require exceptional communication and strong leadership skills.
You're excited about this opportunity because you will...
Manage an outsourced management team that handles work order management for repairs and maintenance
Serves as the escalation point of contact for the East Region which may require afterhours or weekend support
Contribute to the development and continuous improvement of the Facility Operations Playbook
Project Manage critical initiatives, inclusive of change management plans
Develop and cultivate relationships with Landlords and Property Management groups
Partner with cross-functional teams to ensure capital, safety and security projects are managed effectively and do not impact operations
Collaborate with cross-functional partners such as HR, IT, Safety & Security on emergency preparedness and business continuity plans
Track Facility Operations expenses and establish dashboards to identify trends
Conducts regular site inspections and solution against systemic deficiencies
Collaborate with field leaders to ensure consistency, trainings, and best practices across regions
Travel up to 25% for site inspections and to support launching or decommissioning of facilities
We're excited about you because...
Are Customer Obsessed with a passionate drive to, take initiative, and offer unique solutions that deliver on their expectations.
Think big, and Start Small with a thoughtful process of analyzing data and circumstances to solve problems and reach a well-reasoned solution.
Value our One Team, One Fight mentality by partnering effectively and executing on our common goals in a pleasant and energetic manner.
Have a Bias for Action with an appreciation and understanding of our mission in order to make sound, timely contributions.
Strive to be 1% Better Everyday with your openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Choose Optimism and Have a Plan, whether it's a big project or impromptu task, you are quick on your feet and happy to contribute in a helpful, organized way.
Have 5+ years of Facility Management multi-unit experience, including light industrial and/or retail spaces
Strong knowledge of work order management systems, such as ServiceChannel
Have experience managing remote facilities and a remote team
Have a bachelor's degree, and/or a CFM (or other relevant certifications), or have equivalent work experience
Proven ability to manage escalations and communicate effectively with senior stakeholder
Robust background in critical systems, mechanical and electrical engineering and energy management programs strongly preferred
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here (https://careers.doordash.com/) .
See below for paid time off details:
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$81,600 - $120,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
