Night Operations Desk Manager - Residence Life

West Virginia University • Morgantown, WV • 6h ago

Description The Department of Residence Life at West Virginia University is currently accepting applications for a Night Operations Desk Manager. About the Opportunity Provides a customer service atmosphere at the entrances of a University Residence Hall while controlling access to residents and authorized faculty and staff to provide appropriate building safety and security. Must have detailed knowledge of emergency procedures such as fire safety evacuation, bomb threats, medical emergencies/resources and by assisting other staff in responding to crisis situations and engaging in preventative activities such as checking and verifying Ids, perimeter safety checks, and roving the buildings. Provides information and operational support for 2,200-2500 residents, 1-4 Graduate Assistants, and 15-30 Hourly Workers, university officials, university police concerning the utilization of residence hall programs, operational procedures for residence hall space/services. Coordinates night operations and access to an area of residence halls on the Downtown or Evansdale campus. Enforces policies, rules, regulations, and other community standards. Must have daily face to face and telephone contact with residents, Residence Life Staff, Resident Assistants, and Residence Hall Coordinators. Must possess computer skills, speak, read and write English. Assists in resolution of problems on behalf of and providing for the needs of students. Must possess ability to train, and coordinate schedules for undergraduate and graduate student employees. Must have supervisory experience of para-professional staff members. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 15 annual leave (vacation) days per year or more based on years of service (employee leave) 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's. Wellness programs What you'll do: Serve as the primary contact for any/all security issues for the Residential Halls (2200-2500 resident students and approximately 40 student/staff members on the downtown, Sunnyside, or Evansdale area). Maintain daily contact with UPD and other University departments and staff as necessary. Carry out residence hall procedures related to hall security when residence halls are open - checking and verifying student and staff ID's, verifying guest registration, conducting hall roves and checking perimeter doors as necessary. Keep appropriate staff apprised of any and all emergencies and respond to residence hall situations that might involve policy violations, emergencies and other community concerns. Enforce all residence hall policies and community standards. Act as the lead in... For full info follow application link.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.

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