A174 Maintenance Support Tech II or III

TEXAS DEPARTMENT OF TRANSPORTATION • Fort Worth, TX • 1d ago

Maintenance Support Tech II:Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.Essential Duties:Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential andsensitive communications.Maintains materials inventory.Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or frontdesk assistant.Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services onadjustments needed.Coordinates with District Warehouse personnel on surplus property sales of miscellaneous items.Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, andtravel arrangements.Processes receipts and invoices for payment.Performs other job responsibilities as assigned. Maintenance Support Tech III:Performs administrative support-related work in a maintenance office or district headquarters and for one or more projects andspecialized programs. May serve as a lead worker. Work requires contact with high-level managers, executives, governmentalofficials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives.Issues are rarely referred to the supervisor but are handled at the occurrence.Essential Duties (In addition to Maintenance Support Tech II):Evaluates and researches information to solve customer service problems.Inputs and maintains daily production reports and compiles monthly reports for manager.Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers toappropriate source for problems or questions; processes special applications and reports.Retrieves information from master files or databases and verifies against applications, forms and other documents.Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment Performs other job responsibilities as assigned.

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