Customer Service Coordinator

Aston Carter • Gainesville, VA • 2h ago

Job Title: Customer Service CoordinatorSchedule: Monday-Friday, 8 AM-5 PMHYBRID- 3 days work from home - 2 days onsite in Gainesville, VA

About the Role

Join a fast-growing, women-owned fleet transport company where logistics meets leadership. As a Customer Service Coordinator, you'll be the frontline liaison ensuring smooth vehicle relocation services and delivering exceptional customer experiences. This is more than a job-it's a chance to grow within a company that values precision, accountability, and innovation.

Key Responsibilities

Coordinate and execute customer vehicle relocation orders with accuracy and efficiency

Schedule pickups and deliveries, ensuring all instructions are followed precisely

Oversee additional services such as vehicle detailing, titling/registration, and storage placement

Communicate clearly and promptly with staff and independent contractors via email, phone, and CRM

Maintain accurate records in CRM, including timely updates and document uploads

Ensure compliance with company policies and DOT regulations

What We're Looking For

Strong customer service skills and a proactive communication style

Confidence in decision-making and ownership of responsibilities

Effective time management and multitasking abilities

Comfort with CRM systems and advanced computer skills

High school diploma required; inventory experience is a plus

Minimum typing speed of 37 WPM and proficiency in Microsoft Excel

Why Join Us

Be part of a dynamic, women-owned company with 11 departments and room to grow

Work in a fast-paced, collaborative environment where your contributions matter

Gain hands-on experience in logistics, operations, and customer relations

Build a career in one of the fastest-growing fleet transport companies in the ind

Pay and Benefits

The pay range for this position is $17.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gainesville,VA.

Application Deadline

This position is anticipated to close on Oct 10, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Go to Apply

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