Customer Service Associate

Walgreens • Cincinnati, OH • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1689577BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Overnight

Job Function: Retail

Full Store Address: 385 NORTHLAND BLVD,CINCINNATI,OH,45240

Full District Office Address: 385 NORTHLAND BLVD,CINCINNATI,OH,45240-03272-02694-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 02694-CINCINNATI OH

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Business Sales Account Manager

Cellco Partnership D/B/A Verizon Wireless • Cincinnati, OH • 59min ago

Management & Administrative

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l...

59min ago

Go to Apply

Senior Supplier Account Manager

GE Aerospace • Blue Ash, OH • 1h ago

Management & Administrative

Job Description Summary The Supplier Account Manager ensures hardware order coverage for future demand and leads supplier engagement regarding existing orders for owned suppliers within a commodity. Responsibilities incl...

1h ago

Go to Apply

Senior Supplier Account Manager

GE Aerospace • Cincinnati, OH • 1h ago

Management & Administrative

1h ago

Go to Apply

Senior Supplier Account Manager

GE Aerospace • Blue Ash, OH • 1h ago

Management & Administrative

1h ago

Go to Apply

Senior Supplier Account Manager

GE Aerospace • West Chester, OH • 1h ago

Management & Administrative

1h ago

Go to Apply

Sales Manager - Screening Solutions

EXACT SCIENCES CORPORATION • Cincinnati, OH • 6h ago

Management & Administrative

Help us change lives At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter...

6h ago

Go to Apply

Sales Manager - Solvent & Chemical Recycling

Clean Harbors • Cincinnati, OH • 7h ago

Management & Administrative

Clean Harbors is seeking a Branch Manager to drive sales of sustainable solutions through our various product and service offerings under the Clean Harbors umbrella. Pay Range for this role is 100,000K / year DOE Why wor...

7h ago

Go to Apply

Operations Manager

CVS Health • Cincinnati, OH • 10h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

10h ago

Go to Apply

Operations Manager

CVS Health • Cincinnati, OH • 10h ago

Management & Administrative

10h ago

Go to Apply

Sales Manager

DSV Air & Sea Inc. • Erlanger, KY • 11h ago

Management & Administrative

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job area: SalesDSV - Global transpor...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.