Warehouse Manager - Puerto Rico

ICP Group • San Juan, PR • 1d ago

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market-leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.

We are seeking an experienced Warehouse Manager to join our team in Carolina, Puerto Rico. This role is critical for overseeing daily warehouse operations and ensuring effective inventory management to mitigate out-of-stock scenarios.

In this role you will be responsible for the following:

Represent, and serve as, site management.

Maintain site organization, housekeeping, security, and EH&S standards in accordance with company and regulatory guidelines.

Supervise team members, other employees, contractors, and visitors on site property.

Perform functions related to team member training, performance, counseling, and discipline.

Participate in and/or lead meetings at the site level.

Report promptly to direct manager any issues negatively impacting safety, site operations or execution of daily goals and objectives.

Overseeing daily warehouse operations and ensuring effective inventory management to mitigate out-of-stock scenarios

Track and record all product inventory in an accurate and timely manner.

Receive and store deliveries of products in an accurate and timely manner.

Monitor and initiate replenishment requests of site supplies as needed.

Process customer and transfer orders in an accurate and timely manner.

Pick, pack, and ship orders.

Inspect inbound and outbound shipments for condition and accuracy.

Identify, segregate, report and return damaged, defective, or rejected product.

Monitor and operate material handling equipment for movement of goods.

Investigate, address, and resolve complaints concerning shipment or inventory condition, accuracy, or processing timeliness.

Perform enterprise resource planning (ERP)/warehouse management system (WMS) inquiries and transactions supporting order processing, inventory management and requests for information.

Perform inquiries and entries in other business program applications.

Document, investigate, and implement corrective actions for EH&S related hazards, near misses and incidents.

Monitor maintenance, repair and operation of site systems and equipment.

Collect, maintain, and report site metrics concerning safety, quality, and performance.

Other duties as assigned.

Requirements:

Possess strong organizational, administrative, and supervisory skills.

Administer counseling, performance management and discipline professionally and commensurate with the position.

Maintain physical stamina, endurance and strength required to move equipment and products weighing up to 75 pounds consistently for duration of daily shifts.

Promote and exemplify teamwork, cooperation, and respect.

Exhibit strong communication skills, essential for working with employees, contractors, visitors, and customers.

Demonstrate familiarity and proficiency with site ERP/WMS and other business applications.

Demonstrate physical dexterity and aptitude required to operate warehouse material handling equipment.

Display capability for efficient time management, effective multi-tasking, and meticulous attention to detail.

Demonstrate familiarity with EH&S requirements, regulatory guidelines and site safety precautions, and ability to enforce values and standards consistently, positively and confidently.

Possess high school diploma or GED

Possess prior experience with standard shipping, receiving and inventory management processes.

Bilingual (Spanish and English) required.

ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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