Description
Job Title: Director of IT Operations for EMCOR Construction Services
Location: McLean, VA (Remote)
Reports to: ECS Vice President, Information Technology
FLSA Status: Full-Time / Exempt
Company Overview
EMCOR Construction Services (ECS) is part of EMCOR Group, Inc. (NYSE: EME), a Fortune 500® leader in mechanical and electrical construction, industrial and energy infrastructure, and building services for a diverse range of businesses. ECS is a nationwide group of 50+ operating companies with over 30,000 employees and annual revenues of $10.7 billion. Our operating companies are mechanical and commercial electrical contractors with expertise that includes virtually all U.S. commercial, healthcare, institutional, education, hospitality, manufacturing, transportation, and water and wastewater markets. We also have several operating companies that focus on commercial fire protection. They provide integrated life safety solutions, including fire detection and suppression systems, and the most advanced security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, human resources, legal, national purchasing and information technology.
SUMMARY
The Director of IT Operations is responsible for the IT infrastructure and support services provided to ECS and its Operating Companies. This is a hands-on, management, and strategic role in the ECS IT team. Working with various teams, this position will deliver the highest quality IT solutions and support throughout ECS. This position will also manage full-time and consulting resources, as well as to help establish the IT strategy for ECS and be a leader within the team. This position is based in McLean, Virginia. However, candidates in other locations and meeting the requirements below may be considered.
Compensation Range: $170,000 - $180,000
This position is bonus eligible
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties will likely be assigned.
Deliver excellent support to ECS Operating Companies through exceptional customer service
Ensure that ECS IT strategies and projects align with the business goals of EMCOR
Provide leadership for both ECS IT teams and the IT teams at our 50+ geographically diverse Operating Companies
Assist in establishing the IT strategy for ECS in areas like cloud technologies, security, and governance
Manage ECS infrastructure, business continuity and disaster recovery, and support functions
Lead multiple complex projects often with competing priorities and timelines
Troubleshoot and resolve complex technical issues at both ECS and our Operating Companies
Participate in acquisition activities to support IT & Security processes
Attend regular conference calls with EMCOR IT & Security
Other duties as assigned by the ECS Vice President, Information Technology
Ensure compliance with EMCOR IT SOPs
ESSENTIAL CHARACTERISTICS AND SKILLS
The successful candidate for this role is an individual who demonstrates a high level of service, commitment and execution. The following are required characteristics, knowledge, skills and abilities:
Outstanding customer service
Excellent organizational skills and self-directed, yet able to follow direction if needed
High level of experience with Microsoft infrastructure including Active Directory, Hyper-V, Entra, Azure, and Sharepoint required
Experience with core IT infrastructure components such as virtual environments, SANs, NAS, LANs, WANs, and VPNs
Experience with multiple cloud technologies such as Azure, AWS, and Google
Expertise with high availability and scalability concepts
Excellent personnel management and coaching skills
Able to manage multiple projects and deadlines simultaneously
Strong troubleshooting skills
Familiarity with frameworks such as NIST and CMMC a plus
Exceptional communication skills, written and oral; capable of leading meetings in a professional manner
Able to work with executive teams as well as technical teams
Excellent Microsoft Office skills
Experience implementing IT and Security initiatives (think Cortex replacing CB)
Experience with MDM, ITSM & ITAM
Proactive change agent skills with competent follow through
POSITION REQUIREMENTS/PREFERRED EXPERIENCE
Ten (10) years of progressive IT experience in areas of support, infrastructure, and / or architecture in a complex environment with at least 3-5 years management experience
Bachelor's degree in related IT and / or business area
Demonstrated high level of professional experience with Microsoft infrastructure including Active Directory, Hyper-V, Entra, Azure, and Sharepoint required
Prior experience managing personnel
Ability to work effectively independently and in teams
Ability to communicate effectively at all levels
Ability to travel as business need arises
LANGUAGE SKILLS
Must have the demonstrated ability to effectively communicate in English, cooperate, and collaborate with multiple levels of customer, employees, unions, government agencies, vendors and suppliers, and other contractor organizations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear; and requires working at a computer (reading and keying) or extended periods of time.
This role requires communicating verbally and in writing one on one, in small groups, as well as presenting to larger groups of employees.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may expect to work in typical office environment.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
ECS
LI-CS1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
