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Retail Supervisor

COLUMBIA SPORTSWEAR USA CORPORATION • Mercedes, TX • 1d ago

Oversees the day-to-day work of associate level staff; provides training, coaching, and direction to ensure associates complete tasks, process shipments, recover and replenish the sales floor, and serve consumers.

Ensures associates perform cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately and connects consumers to company loyalty programs and solicits feedback though consumer surveys.

Supervises and oversees assigned department of responsibility. Shares department needs and challenges with store leadership and helps create and execute action plans to resolve.

Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies. Works to resolve any problems or errors.

Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.

No specific education required (High School Diploma or GED preferred)

2-5 years of experience in position or specialization

Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.

Ability to use judgment to identify and resolve day-to-day technical and operational problems.

Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.

Occasionally requires the ability to work in a place.

Ability to communicate clearly with others.

Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

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