Customer Service Representative I

Adecco US, Inc. • Wilmington, MA • 1d ago

Adecco is working with a nation-wide company in search of a Customer Service Representative! This is a temp to hire opportunity.

Hours: 9:00AM-5:00PM, Monday-Friday

Pay: $21.00/hour

Job summary:

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

What your day-to-day will look like:

Assist customers and business partners via telephone and email

Handle customer complaints in a calm, professional manner

Diagnose, assess, and resolve problems or issues

Monitor progress of delivery routes

Process changes or cancellations to delivery orders

What you'll need to excel:

At a minimum, you'll need:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

You must be bilingual in English and Spanish in order to be considered for this role.

It'd be great if you also have:

High school diploma or equivalent

1-year related experience preferably within a call center environment

Strong customer service skills and the ability to satisfactorily resolve issues

Solid ability to multitask

Ability to thrive under pressure while delivering solutions that exceed customer expectations

If you are interested & qualified , please apply with your updated resume!

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Operational Risk Manager - Private Wealth

Citizens • Boston, MA • 2h ago

Management & Administrative

Description The Private Wealth Operational Risk Manager may support either the independent Risk Oversight of the Business Unit(s) or the measurement and aggregation functions within the broader risk framework. In support...

2h ago

Go to Apply

Operational Loss Risk Manager

Citizens • Boston, MA • 2h ago

Management & Administrative

Description The Operational Risk Management (ORM) Team is seeking a Operational Risk Manager who will be responsible for strengthening, overseeing, and managing of the bank's Operational Event Loss Data Management Progra...

2h ago

Go to Apply

Operational Loss Risk Manager

Citizens • Westwood, MA • 2h ago

Management & Administrative

2h ago

Go to Apply

Package Solution Management Manager

Deloitte • Boston, MA • 3h ago

Management & Administrative

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can en...

3h ago

Go to Apply

Summer 2026 Management (AI Products) Graduate Intern

Highmark Health • Boston, MA • 4h ago

Management & Administrative

Company : Highmark Health Job Description : Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role. SUMMARY OF JOB RESPONSIBILITIES This job has the...

4h ago

Go to Apply

Sr. Channel Marketing Manager - Platforms

Logitech • Boston, MA • 8h ago

Management & Administrative

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Logitech is looking for a Global Channel Marketing Manager to drive th...

8h ago

Go to Apply

Senior Product Marketing Manager

Unity Technologies • Boston, MA • 8h ago

Management & Administrative

Remote, USA Senior Product Marketing Manager Location Remote, USA Department Marketing & Communications Requisition ID JOBREQ-2514937 Role description The opportunity Unity's real-time 3D development platform and ext...

8h ago

Go to Apply

2026 Summer Intern - Underwriting Portfolio Management SACOE (Boston)

Citizens • Boston, MA • 11h ago

Management & Administrative

Description Job Title: 2026 Summer Intern - Underwriting & Portfolio Management Locations: Boston, MA Duration: 10 weeks Start Date: May 2026 Commercial Summer Internship Program The Commercial Summer Internship Prog...

11h ago

Go to Apply

Customer Service Specialist

Insight Global • Norwood, MA • 12h ago

Management & Administrative

Job Description Insight Global is hiring a Customer Service Specialist for a medical device client based out of Norwood, MA. This role is the primary point of contact for customers across all product lines and plays a cr...

12h ago

Go to Apply

Customer Service Associate

Walgreens • Medford, MA • 12h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

12h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.