Shift Leader

Pura Vida Miami • Jupiter, FL • 1w ago

We are a lifestyle brand!

If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.

We love and take pride in what we do, and we are looking for the right partners to grow with us.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTION:

Lead by example, demonstrating positivity and maintaining clear communication with the entire team.

Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.

Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.

Ensure compliance with all food safety laws and sanitation regulations.

Assist the General Manager with enforcing and maintaining all procedures and policies of Pura Vida at the store level.

Responsible for covering all shifts and supporting stations.

Responsible for organizing, scheduling and supervising shifts of team members.

Assist the General Manager in monitoring employee attendance, punctuality, and time-off requests.

Assign duties to team members based on their roles and skills to optimize productivity.

Supervise employees and provide assistance with tasks as necessary to maintain operational efficiency.

Conduct performance reviews and provide feedback to both upper management and team members to promote continuous improvement.

Handle employee requests and address any concerns.

Train new and existing team members on their roles and responsibilities to ensure high performance. Uphold company policies, as well as health, safety, and employment standards.

Perform other duties as assigned to support overall store operations.

REQUIREMENTS:

Minimum 1 year experience in customer service in a hospitality environment (i.e. restaurant, hotel, etc.)

High School Diploma or GED required; 2 years of college preferred

Minimum 1 year of experience in management in a hospitality environment

Exceptional communication, organizational, and problem-solving skills.

Local/municipal requirements, such as Food Handler certification required.

Experience with guest services management and demonstrates leadership abilities.

Flexibility to work closing shifts and during weekends.

Must be able to frequently lift and or move up to 50 pounds

Bilingual proficiency (English and Spanish) is a plus.

Able and willing to close the restaurant as needed, by following all closing procedures.

BENEFITS:

Health & Wellness - Medical, Dental & Vision, and more!

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

Agency Disclaimer

We've got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won't be responsible for any fees. If you're interested in partnering with us, reach out to our Talent team first. We're happy to connect the right way!

FLPV2025

Similar Jobs

Warehouse Maintenance Associate

Home Depot • West Palm Beach, FL • 2d ago

Retail & Hospitality

Job Description Oversees, maintains, and repairs building support systems in a complex, warehouse environment. Also, performs maintenance related functions in support of warehouse operations. This role plays a critical p...

2d ago

Go to Apply

Maintenance Technician III

Serta Simmons Bedding • Riviera Beach, FL • 3d ago

Retail & Hospitality

Maintenance Technician III Req ID: 6076 Job Category: Manufacturing / Truck Driver Location: Riviera Beach, FL, US, 33404 Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company...

3d ago

Go to Apply

Steward/Dishwasher (FT)

Hilton • West Palm Beach, FL • 3d ago

Retail & Hospitality

A Utility Steward is responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Rate: $18 Shift: Flexible...

3d ago

Go to Apply

Front Desk / Technician (Retail)

ManpowerGroup • Atlantis, FL • 3d ago

Retail & Hospitality

Our client, a leading retail optical store, is seeking a Front Desk / Technician (Retail) to join their team. As a Front Desk / Technician (Retail), you will be part of the customer service and clinical support team. The...

3d ago

Go to Apply

Restaurant Seasonal

Cracker Barrel • West Palm Beach, FL • 4d ago

Retail & Hospitality

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter,...

4d ago

Go to Apply

Retail Associate, PT - Nike West Palm Beach

Nike • West Palm Beach, FL • 4d ago

Retail & Hospitality

Location & Store Type: Nike Factory Store - West Palm Beach Address: West Palm Beach, Florida Starting Pay Rate: $17.00/Hr. Hours: Part-Time - 20 to 38 hours per week, including nights and weekends We believe that if...

4d ago

Go to Apply

Bilingual Spanish Outside Sales Representative

AT&T • North Palm Beach, FL • 5d ago

Retail & Hospitality

Job Description: Build a more connected world by transforming the sales experience by helping customers and products unite. Our AT&T Business Sales teams are the foundation of our company - they offer millions of cus...

5d ago

Go to Apply

Xfinity Retail Sales Consultant

Comcast • West Palm Beach, FL • 5d ago

Retail & Hospitality

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

5d ago

Go to Apply

Restaurant Front of House - Caf Bistro - The Gardens

Nordstrom • Palm Beach Gardens, FL • 6d ago

Retail & Hospitality

Job Description The Front of House role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. A day in the life... Be knowledgeable and enthusiastic about t...

6d ago

Go to Apply

Restaurant Server - Caf Bistro - The Gardens

Nordstrom • Palm Beach Gardens, FL • 6d ago

Retail & Hospitality

Job Description The ideal restaurant server is self-motivated and committed to providing outstanding customer service every day. A day in the life... Share your knowledge and enthusiasm about the restaurant's menu and pr...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.