Branch Service Manager - Centennial, CO

Zions Bancorporation • Centennial, CO • 3h ago

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post, we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success.

At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care.

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career.

We are looking for a Branch Service Manager to provide top notch customer service to our clients and customers at our Centennial Branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

Responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager.

Responsible to perform the following tasks and/or regularly makes substantially weighted recommendations regarding interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.

Responsible for training, coaching and mentoring employees.

Provides leadership and training for the sale and referral of bank products and services.

Responsible to resolve and respond to client service issues, complex client complaints and questions.

Directs the work of managed employees.

May schedule and set hours of work.

Maintains production or sales records for use in supervision and/or performance management of employees, appraises employee productivity and efficiency.

Recommends promotions or other changes in employee status, handles employee complaints and grievances, disciplines employees.

Qualifications:

Requires a high school diploma and 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.

A combination of education and experience may meet requirements.

Knowledge of the banking industry, processes, procedures, regulations and products. Knowledge of lending process and procedures.

Strong customer service, relationships building, sales and management skills.

Able to handle various client concerns and problems.

Must have good communication skills, both verbal and written.

Knowledge of computer programs, i.e. word processing, spreadsheets etc.

Ability to set and maintain high quality work standards.

Ability to lead a group.

Ability to deal effectively with people in various job capacities.

Excellent problem solving and communication skills.

Benefits:

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

Mental health benefits including coaching and therapy sessions

Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $60,000 - $70,000 annually depending on job-related factors such as level of experience and location.

Req ID: 068576

To review our Benefits Summary browse here: https://zionsbancorp.referrals.selectminds.com/VectraBankCareers/moreinfo/Benefits

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.

Click here to view applicable Federal, State and/or local employment law posters.

Similar Jobs

Business Development Manager, Offshore Services

Actalent • Denver, CO • 3h ago

Management & Administrative

Actalent Services (formerly EASi LLC) is hiring a Business Development Manager with global engineering services outsourcing expertise for a new, permanent role driving business growth from prospective North American clie...

3h ago

Go to Apply

Security Officer - Cleared

Allied Universal • Aurora, CO • 3h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

3h ago

Go to Apply

Business Services Professional

University of Colorado • Aurora, CO • 7h ago

Management & Administrative

Business Services Professional Description University of Colorado Anschutz Medical Campus Department: Pharmacology Job Title: Business Services Professional Position #00840771 - Requisition # 37898 Job Summary: Process r...

7h ago

Go to Apply

Research Service Professional (iPSC Editing Specialist)

University of Colorado • Aurora, CO • 7h ago

Management & Administrative

Research Service Professional (iPSC Editing Specialist) Description University of Colorado Anschutz Medical Campus Department: Pharmacology / Functional Genomics Facility Job Title: Research Service Professional (iPSC Ed...

7h ago

Go to Apply

Cyber Palo Alto Networks Security Operations Manager

Deloitte • Denver, CO • 11h ago

Management & Administrative

Cyber Palo Alto Networks Security Operations Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our c...

11h ago

Go to Apply

Customer Service Specialist - Days

Performance Food Group • Aurora, CO • 17h ago

Management & Administrative

130160BR Job Title: Customer Service Specialist - Days Location: CM Aurora, CO (2263) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Pu...

17h ago

Go to Apply

Client Services Lead

Matter Family Office • Denver, CO • 19h ago

Management & Administrative

Company Description Matter Family Office is a multi-family office focused on helping families thrive for generations through three distinct service offerings: Investment Management, Wealth Planning and Coordination, and...

19h ago

Go to Apply

NetSuite Account Manager - Denver

Oracle • Denver, CO • 21h ago

Management & Administrative

Job Description Overview NetSuite was the FIRST Cloud ERP company and is experiencing record growth, With over 20,000 customers, NetSuite is outstanding in the market with its ability to work with small startups to large...

21h ago

Go to Apply

Print Project Manager (Senior Supply Chain Professional) - Enterprise Print Management (EPM)

Humana • Denver, CO • 21h ago

Management & Administrative

Become a part of our caring community and help us put health first The Print Project Manager (P3) is responsible for overseeing large-scale print production operations to ensure regulatory compliance, service level adher...

21h ago

Go to Apply

Transcon Manager (US Domestic Freight)

Expeditors • Aurora, CO • 21h ago

Management & Administrative

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadersh...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.