Full-Time Teller

KeyBank NA • Sheffield Lake, OH • 1d ago

Location:
5290 Detroit Road - Sheffield Village, Ohio 44035
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
Proactively work to identify and resolve client servicing issues, escalating as needed.
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
Attend and participate in in-person morning huddles and end of day debriefs.
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
Work on Saturdays as directed by management.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
High School Diploma , GED, or equivalent business experience (required)
Work Experience
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Licenses and Certifications
Notary License (preferred)
Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).
Strong work ethic and high level of integrity.
Excellent time management skills.
This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.
Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.
Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
Ensuring accuracy in transactions and maintaining organized records
Ability to identify and resolve client servicing issues efficiently
Understanding and following banking regulations and security procedures
Skills in identifying financial needs and promoting relevant ban

Similar Jobs

Remote - Senior Auditor

BANKUNITED • Lakewood, OH • 23h ago

Finance, Accounting & Banking

SUMMARY: The Senior Auditor is responsible for performing individual internal audit projects, as part of the total internal audit plan. This responsibility includes developing internal audit scope, performing internal au...

23h ago

Go to Apply

Loan Review Senior Consultant

Crowe LLP • Cleveland, OH • 23h ago

Finance, Accounting & Banking

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you...

23h ago

Go to Apply

Manager, Financial Reporting and Technical Accounting

Applied Industrial Technologies, Inc. • Cleveland, OH • 23h ago

Finance, Accounting & Banking

The Manger of Financial Reporting and Technical Accounting prepares the company's financial statements and reports, ensuring compliance with financial regulations and standards. This role involves managing technical acco...

23h ago

Go to Apply

Collections Specialist

Informa Support Services, Inc • Cleveland, OH • 23h ago

Finance, Accounting & Banking

Company Description AtInforma, no two days and no two people are the same, and you'll find the freedom, opportunity andsupport of a fantastic community to make a real impact. We're an international business that connects...

23h ago

Go to Apply

Senior Financial Analyst

Applied Industrial Technologies, Inc. • Cleveland, OH • 23h ago

Finance, Accounting & Banking

This Senior Financial Analyst position reports directly to the Manager of Financial Reporting & Technical Accounting of Applied Industrial Technologies (Applied), a U.S.-based public company traded on the NYSE. This...

23h ago

Go to Apply

Specialist II, Compensation (Compensation Specialist/Analyst II)

Nordson Corporation • Amherst, OH • 23h ago

Finance, Accounting & Banking

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our...

23h ago

Go to Apply

Part-time Teller, North Olmsted

Dollar Savings Bank • Cleveland, OH • 1d ago

Finance, Accounting & Banking

Job Overview: The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for enga...

1d ago

Go to Apply

Personal Banker I, Independence

Dollar Savings Bank • Cleveland, OH • 1d ago

Finance, Accounting & Banking

Job Overview: The Personal Banker I plays a vital role in delivering exceptional customer service and fostering strong customer relationships. As the first point of contact, this position is responsible for engaging in m...

1d ago

Go to Apply

Managing Director, Investment Banking at Yellow Cardinal

First Financial Bank • Cleveland, OH • 1d ago

Finance, Accounting & Banking

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl...

1d ago

Go to Apply

Mortgage Loan Originator

First Financial Bank • Cleveland, OH • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.