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The Print Project Manager (P3) is responsible for overseeing large-scale print production operations to ensure regulatory compliance, service level adherence, and operational efficiency. This position manages all facets of Enterprise outbound mail correspondence, coordinates closely with internal leadership and external vendors, and drives continuous process improvement initiatives within Humana. This role requires strong project management capabilities, data-driven decision-making, and excellent communication skills to work independently and collaboratively across teams.
Key Responsibilities
Oversee the print production and distribution of Enterprise outbound mail correspondence, ensuring accuracy, timeliness, and compliance
Collaborate with internal teams and external vendors to achieve production goals, present operational results to management on a monthly basis
Lead large scale projects, including objective setting, team assignments, and progress monitoring to achieve compliance and operational efficiency
Develop project timelines, set expectations, and oversee daily activities to ensure project milestones are met
Serve as the subject matter lead with internal customers on correspondence projects, from planning to execution and follow-up
Work independently to manage requests, ensuring readiness and thorough understanding with minimal supervision
Partner with the Print Technology Team (PTS) to maintain, upgrade, and create print databases as required by business needs
Collect, analyze, and report on key performance indicators (KPIs) to inform strategic and operational decisions; provide recommendations to leadership
Build and sustain positive relationships with print and fulfillment vendors; monitor performance and resolve any contractual or invoice discrepancies
Robustly manage and track Service Level Agreements (SLAs) for all production activities through internal software and external vendor platforms
Coordinate savings initiatives such as migrating correspondence to digital platforms, optimizing postage rates, and reducing print content and costs
Use your skills to make an impact
Required Qualifications
At least 5 years of relevant print production, vendor management and/or project management experience
Demonstrated experience in high-volume print production management or similar operational role
Experience in developing and end to end management of print production project plans
Proficiency in project management, data analysis, and process improvement
Experience collaborating with various stakeholders, internal teams, and external vendors
Excellent organizational and communication skills
Ability to function independently and manage complex projects with minimal supervision
Familiarity with print technology, database management, and production tracking software
Commitment to upholding privacy standards and managing sensitive information appropriately
Expertise in cost-saving initiatives and strategic vendor management
Strong financial and business acumen required
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Preferred Qualifications
Previous experience in the healthcare, insurance, or regulated communications sector
Strong vendor management and contract negotiation skills
Proven track record of achieving operational savings and process improvements
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$78,400 - $107,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 10-10-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
