Front Desk Coordinator - Staunton

The Joint Chiropractic • Staunton, VA • 3d ago

Front Desk Coordinator - Part Time

Location: Staunton, VA

A better way to deliver care starts here!

The Joint Chiropractic (https://www.thejoint.com/) is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes (https://www.thejoint.com/2021/11/15/the-joint-chiropractic-earns-top-spot-on-forbes-2022-americas-best-small-companies-list) , Fortune (https://www.thejoint.com/2021/11/01/the-joint-corp-named-to-fortunes-2021-100-fastest-growing-companies-list) , and Franchise Times (https://ir.thejoint.com/press-releases/detail/268/the-joint-chiropractic-ranks-no-150-on-the-franchise-times) , we are leading a movement to make wellness care more accessible to all.

Position Summary

We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.

Key Responsibilities

Greet and check in patients, providing a friendly and professional first impression

Manage the flow of patients through the clinic in a timely, organized manner

Present and sell wellness plans and membership packages confidently and accurately

Support the clinic's sales goals by converting new and returning patients into members

Answer phone calls and assist with appointment scheduling and patient inquiries

Re-engage inactive members and maintain up-to-date patient records using POS software

Assist with clinic marketing efforts and community outreach

Maintain a clean, organized front desk and clinic environment

Collaborate with team members and chiropractors to ensure a positive patient experience

Qualifications

High school diploma or equivalent required

Minimum one year of customer service and sales experience preferred

Strong phone, computer, and multitasking skills

Energetic, motivated, and confident in a goal-driven environment

Positive attitude with a team-oriented mindset

Must be able to stand/sit for long periods and lift up to 50 pounds

Office management or marketing experience is a plus

Schedule

This role requires availability Monday - Friday, 9:45-7:00 and Saturday, 9:45-4:00 with occasional travel to our location

Compensation and Benefits

Starting pay: $17-20 per hour + Bonus

Opportunities for career growth within The Joint network

Why Join Us

When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.

Ready to Join the Movement?

Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook (https://www.facebook.com/thejointchiro) , Instagram (https://www.instagram.com/thejointchiro/) , Twitter (https://twitter.com/thejointchiro) , YouTube (https://www.youtube.com/user/thejointcorp) and LinkedIn (https://www.linkedin.com/company/the-joint-the-chiropractic-place) .

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