Marketing Associate, Endoscopy

Stryker • San Jose, CA • 4h ago

As a Marketing Associate on Stryker Endoscopy's Marketing Team, you will play a key role in setting and executing the marketing strategy for a fast-paced and innovative business unit. In this role, you will be responsible for helping launch best-in-class products, creating sales and marketing tools, and participating in critical customer-facing activities to promote Stryker's solutions in surgical visualization. Join us in our mission to make healthcare better for our customers and their patients!

WHAT YOU WILL DO:

Provide sales support by answering and/or resolving customer questions and /or issues on assigned products telephonically, via e-mail and sometimes in person.

Develop and/or initiate the development and production of marketing collateral (e.g. product brochures, Apps, videos, etc.).

Assist in the set-up, implementation, and marketing of our products through exhibits, trade shows and educational lab execution.

Provide marketing or sales training to others as requested.

May provide input in the new product development process and collect Voice of the Customer (VOC) feedback on new product concepts.

Support key product trials, presentations or installations as directed by Product Manager.

Work with sales representatives and engineering teams to identify and implement improvements to existing products.

Develop and execute strategies for communicating product-related updates to sales representatives.

Support development of the Endoscopy Marketing knowledge management system through creation of new sales support tools and refinement of existing tools.

Work closely with the Operations team to understand production capacity, build schedules, and stocking schedules for assigned products.

Coordinate with Distribution Team and Sales Representatives to effectively allocate products to customers in times of short supply.

Work with Customer Care Team to understand complaint handling, Quality, and Service processes, and will communicate these processes to Sales Representatives as needed.

Understand key competitors and their relative strengths/weaknesses.

WHAT YOU NEED:

Required:

Bachelor's degree.

0+ years of work experience.

Preferred:

Internship experience in healthcare, marketing, and/or sales.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker

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