Customer Service Associate

Walgreens • Medway, MA • 14h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1687998BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 68 MAIN ST,MEDWAY,MA,02053

Full District Office Address: 68 MAIN ST,MEDWAY,MA,02053-01816-06939-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06939-MEDWAY MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Regional Sales Manager - New England

ITW • Boston, MA • 1h ago

Management & Administrative

Job Description: Loma Systems® is a premier manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries. Established in the UK in the 1960's, Loma Syst...

1h ago

Go to Apply

Management & Sales Training Program

Sherwin-Williams • Mansfield, MA • 1h ago

Management & Administrative

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promote-from-within philoso...

1h ago

Go to Apply

Operations Manager

Securitas Security Services USA, Inc. • Boston, MA • 9h ago

Management & Administrative

Securitas Security Services USA, Inc. Position Title: Operations Manager Location: Boston, Massachusetts (MA) Schedule: 2PM - 10PM Focus (Requires Open Flexibility) Securitas USA: Your Opportunity to Lead and Create: At...

9h ago

Go to Apply

MANAGER OPERATIONS, TERRIER CARD OFFICE, Office of Housing

Boston University • Boston, MA • 9h ago

Management & Administrative

MANAGER OPERATIONS, TERRIER CARD OFFICE, Office of Housing Job Description MANAGER OPERATIONS, TERRIER CARD OFFICE, Office of Housing Category Charles River Campus --> Professional Job Location BOSTON, MA, United Stat...

9h ago

Go to Apply

ELECTRICIAN, Facilities Management & Planning, Mechanical Operations

Boston University • Boston, MA • 9h ago

Management & Administrative

ELECTRICIAN, Facilities Management & Planning, Mechanical Operations Job Description ELECTRICIAN, Facilities Management & Planning, Mechanical Operations Category Charles River Campus --> Trades Job Location B...

9h ago

Go to Apply

Manager, Business HR- Operations Quality

AbbVie • Worcester, MA • 9h ago

Management & Administrative

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable imp...

9h ago

Go to Apply

Sales & Marketing Optimization Manager

Citizens • Johnston, RI • 10h ago

Management & Administrative

Description The Sales & Marketing Optimization Manager is a strategic and execution-focused leader responsible for designing and operationalizing the end-to-end customer sales and engagement strategy across channels,...

10h ago

Go to Apply

Sales & Marketing Optimization Manager

Citizens • Westwood, MA • 10h ago

Management & Administrative

10h ago

Go to Apply

Customer Service Associate

Berkshire Bank • Boston, MA • 14h ago

Management & Administrative

Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 4 Salary Range: $17.00 - $26.55 Actual compensation within the pay range will be decided based on...

14h ago

Go to Apply

Customer Service Associate

Walgreens • Southborough, MA • 14h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.