Customer Service Representative

Aston Carter • Tukwila, WA • 4h ago

Job Title: Customer Service RepresentativeJob Description

As a Customer Service Representative, you will serve as the primary customer contact for our branch, providing order support and product information. We seek a resourceful team player with a positive, professional attitude to join our team. You will work closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery teams to support the order fulfillment process.

Responsibilities

Maintain a positive rapport with customers, delivering world-class service.

Utilize exemplary customer service skills, analytics, and problem-solving abilities.

Process and review dealer orders, requests, and system-generated acknowledgments using computer skills.

Perform any other duties, tasks, or responsibilities as assigned.

Essential Skills

Minimum age of 18 years.

Valid driver's license required if operating a company vehicle.

1-2 years of experience in a customer service role.

Ability to perform basic math calculations.

Excellent verbal and written communication skills.

Additional Skills & Qualifications

Personable, enthusiastic, and engaging personality.

Construction experience is advantageous.

Experience in inside sales or account management.

Proficiency in Microsoft Office, including Excel, Outlook, and Dynamics.

Work Environment

This position is 100% onsite in Tukwila, working in an office setting. The role requires the ability to lift 50 lbs. unassisted and perform physical activities such as climbing, stooping, kneeling, crawling, and standing. The work schedule is Monday to Friday, with less than 10% local travel required.

Job Type & Location

This is a Contract to Hire position based out of Tukwila, Washington.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tukwila,WA.

Application Deadline

This position is anticipated to close on Oct 10, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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