Back to Jobs search

Help Desk Specialist

CACI International • Linthicum, MD • 2h ago

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel:

Exciting Opportunity: Join Our Innovative Team!

Be a part of our cutting-edge Secure the Enterprise initiative! We are transforming our system security evaluation and authorization process. This role is at the forefront of this exciting change, focusing on automation, streamlined processes, continuous monitoring, and comprehensive network data gathering throughout the project lifecycle.

Why You'll Love This Job:

Be a Change-Maker: Contribute to a revolutionary shift towards automated security processes.

Collaborative Environment: Work closely with various teams to ensure smooth operations and enhanced security posture.

Customer-Centric: Be the first point of contact for our valued LA customers, providing top-notch support and ensuring their needs are met.

Continuous Learning: Engage with the latest technologies and practices in cloud services, automation, and system administration.

Responsibilities:

Enhance our project's compliance and security framework.

Develop and deliver automation solutions that empower other teams to operate efficiently.

Serve as the primary support contact for LA customers, addressing ticket and email requests promptly.

Communicate important updates, outages, and news to keep everyone informed.

Create comprehensive FAQs and documentation to assist end users.

Qualifications:

Required:

An active NSA TS/SCI with Polygraph.

Bachelor's degree in a Technical, Math, or Business discipline (or equivalent experience) and 2 years of Help Desk experience (OR) An Associate's degree with 4 years of Help Desk experience or 6 years of Help Desk experience may be substituted for a bachelor's degree.

Proven expertise in Linux system administration.

Hands-on experience with Docker.

Solid background in AWS, C2S, or other cloud platforms.

Proficiency in GitLab Pipeline.

Experience with Ansible Pipeline.

Desired:

Knowledge of Elasticsearch.

Experience in cloud hosting and automation.

What We Offer:

A dynamic and supportive work environment.

Opportunities for professional growth and skill development.

The chance to make a significant impact on our security infrastructure.

Ready to Make a Difference?

Apply now and join our team of innovators dedicated to securing the future of our enterprise!

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$49,900 - $100,000

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Similar Jobs

Account Manager

Dodge Construction Network • Annapolis, MD • 43min ago

Management & Administrative

Account Manager Location: Remote, United States Description The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determ...

43min ago

Go to Apply

Security Operations Account Manager

Allied Universal • Sparrows Point, MD • 48min ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

48min ago

Go to Apply

Channel Account Manager - Central

Trellix • Annapolis, MD • 49min ago

Management & Administrative

Job Title: Channel Account Manager - Central About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and bec...

49min ago

Go to Apply

Entry Level Recruiter/Sales Trainee - Columbia, MD

Aerotek • Columbia, MD • 50min ago

Management & Administrative

Overview Why Aerotek? Aerotek is a part of Allegis Group, the#1 Staffing Agency in the United States.We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies. Your...

50min ago

Go to Apply

Security Operations Account Manager

Allied Universal • Sparrows Point, MD • 50min ago

Management & Administrative

50min ago

Go to Apply

Account Manager - Sustainable Technologies

Cardinal Health • Annapolis, MD • 51min ago

Management & Administrative

Within the Global Medical Products and Distribution ("GMPD") segment, Sustainable Technologies reprocesses a wide array of products, including compression sleeves, electrocardiogram lead wires and cables, air transfer ma...

51min ago

Go to Apply

Security Operations Account Manager

Allied Universal • Elkridge, MD • 54min ago

Management & Administrative

54min ago

Go to Apply

Sr Project Manager - Hybrid Work Schedule

General Dynamics Information Technology • Fort Meade, MD • 2h ago

Management & Administrative

Req ID: RQ208297 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: Collaboration,Deliverables Management,Lead...

2h ago

Go to Apply

Metro College Internship Program-Office of Safety, Policy & Promotion-SPP

Washington Metropolitan Area Transit Authority • New Carrollton, MD • 2h ago

Management & Administrative

Metro College Internship Program-Office of Safety, Policy & Promotion-SPP Job ID: 250874 Location: MD-Metro Bldg New Carrollton Posting Open-Close 10/02/2025 - 10/16/2025 Union FLSA Nonexempt NRP Regular/Temporary: R...

2h ago

Go to Apply

Fiber Sales Program Manager

TEKsystems • Baltimore, MD • 7h ago

Management & Administrative

Description There are a ton of initiatives across the energy/ utility sectors that are driving the need for increased network bandwidth and capacity such as Grid Modernization, Advanced Meter Infrastructure, Distribution...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.