Operations Group Manager Global Delivery Strategic Engagement

U.S. Bank • Irving, TX • 3h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Global Delivery Strategic Engagement Operations Group Manager is a strategic leadership role responsible for shaping the front-end strategy and driving enterprise-wide adoption of external workforce initiatives. This individual will serve as a key partner to executive leadership, participate in high-level meetings, and act as a primary liaison for stakeholder engagement. Based in Minneapolis, this role is designed as a likely successor position and will play a critical role in building the pipeline of future opportunities and partnerships.

Key Responsibilities

Serve as the strategic engagement lead and SME across the team, representing the function in executive meetings and enterprise forums.

Drive internal communications and marketing efforts to promote external workforce initiatives and adoption.

Coordinate product and service demonstrations to internal stakeholders and potential partners.

Monitor and report on industry trends and market developments to inform strategy and positioning.

Lead RFX coordination efforts in partnership with Enterprise Procurement & Partnerships (EPP).

Build and manage a pipeline of strategic opportunities and partnerships.

Travel internationally up to 25% of the time (approximately 13 weeks per year) to support global capabilities and relationship-building.

Basic Qualifications

Management/supervisory experience

10 or more years of banking or other relevant experience

Ability to travel internationally up to 25% of the time.

Preferred Skills/Experience

Bachelor's degree in Business, Finance, Accounting or relevant field

Proven experience working within a Global Capabilities Center (GCC) or captive model.

Strong executive presence and ability to influence at senior levels.

Demonstrated success in strategic planning, stakeholder engagement, and change adoption.

Experience with internal communications, marketing, or stakeholder engagement strategies.

Strong analytical, decision-making, and problem-solving skills

Considerable tact, diplomacy and people skills

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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