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Cashier/Customer Service Representative

COLLEGE OF CHARLESTON • Charleston, SC • 2d ago

Cashier/Customer Service Representative (Re-Announcement)

Posting Details

POSTING INFORMATION

Internal Title

Cashier/Customer Service Representative (Re-Announcement)

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

Level

Department

Treasurer

Job Purpose

Performs diverse duties for the Treasurers Office; which include being a cashier primarily for the Student Accounts Receivable system, handling millions of dollars annually and most of the payment transactions that take place on campus, acting as the front line customer service representative to students, parents, faculty and staff. This position analyzes and inputs financial data into a computer system and oversees quality control and accuracy of data entered by student employees.

Minimum Requirements

High School diploma and three or more years of professional cashiering/teller experience required. Preference given to those with at least two completed semesters of higher education toward a Bachelors or Associates degree and experience in entry-level accounting, banking or bookkeeping with 2 years of work experience in cash handling and customer service. Bachelors degree in related area preferred. Data processing experience a plus. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Must have analytical mind and a good working knowledge of accounting principles. Knowledge of office practices, procedures and equipment. Ability to communicate effectively with parents and students and promptly respond to all inquiries. Knowledge of MS Word, Excel and Outlook required. Preference given to applicants with knowledge of the Banner/Ellucian software system. Ability to interpret and apply financial procedures and regulations; and to perform prescribed analyses of financial records. Ability to direct student workers, to learn additional tasks, cross-train and back-up other members of the Treasurers Office team including, but not limited to, assisting with Accounts Receivable duties and Departmental deposits.

Additional Comments Regarding Position

Operates personal computer, calculator, copier, fax and other office machines and equipment. Communicates professionally with other departments on campus as well as outside agencies. Must be able to deal effectively in resolving conflicts and know when to refer the matter to a manager. Must be able to pass criminal and financial background checks.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to de

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