Customer Service Representative

ManpowerGroup • Columbia, PA • 1d ago

Join our team at a leading Pharmaceutical/Medical device Manufacturing Client in Columbia, PA! We are seeking a dedicated and reliable Customer Service Representative to join our team in this hybrid role in Columbia PA 17512., you will be responsible for managing customer relationships, processing orders, and ensuring seamless operations across the lead-to-cash process. If you are customer-focused, adaptable, and eager to learn in a fast-paced environment, we'd love to hear from you!

What's in it for you?

Role: Customer Service Representative

Hybrid role @ Columbia PA 17512

Duration: 12+ Month Contract role

Shift: Hybrid position training 8am-4:30pm, After training 9:30am-6pm

Full time

Previous customer service experience required.

Responsibilities:

Manage customer orders, quotations, and after-sales service, ensuring accuracy and timely processing.

Monitor and resolve blocked orders, backorders, and support On-Time-In-Full (OTIF) delivery.

Maintain strong customer relationships and ensure high service levels.

Identify process improvement opportunities and support digital platform adoption (eShop, e-Procurement).

Collaborate with internal teams (SCM, Distribution, Sales, Tech Service) to resolve issues and ensure smooth operations.

Support audit documentation and compliance requirements.

Qualifications:

Degree/Diploma in a Science discipline preferred.

Minimum 1 year of customer service experience.

Familiarity with quote-to-cash processes is an advantage.

Proficiency in Microsoft Excel (v-lookup, pivot tables required).

Experience with ERP/CRM systems is preferred.

Strong attention to detail, problem-solving, and communication skills.

Why should you choose Experis?

Medical, Dental, Vision, 401k

Weekly pay with direct deposit

Consultant Care support

Free Training to upgrade your skills.

Dedicated Career Partner to help you achieve your career goals.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Similar Jobs

Project Manager, Electrical Products

Siemens • Columbia, PA • 3h ago

Management & Administrative

Job Family: Electrical Products Req ID: 479925 Position Title: Project Manager - Electrical Products (Remote) Location: Peachtree Corners, GA Are you looking for a company that empowers talent? Here at Siemens, we take p...

3h ago

Go to Apply

Customer Service Representative

Robert Half • New Holland, PA • 6h ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiri...

6h ago

Go to Apply

Administrative Assistant

Robert Half • Lancaster, PA • 8h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant in Lancaster, Pennsylvania. In this long-term contract role, you will play a key part in ensuring the smooth processing of construction permits wh...

8h ago

Go to Apply

ADMINISTRATIVE ASSISTANT

Adecco US, Inc. • Holtwood, PA • 8h ago

Management & Administrative

Adecco is currently assisting a local Customer in their search for ADMINISTRATIVE ASSISTANT positions in HOLTWOOD PA . This is a great opportunity to further your existing skills as a ADMINISTRATIVE ASSISTANT, while lear...

8h ago

Go to Apply

Entry Level Security Officer

Securitas Security Services USA, Inc. • Lancaster, PA • 10h ago

Management & Administrative

Entry Level Security Officer Wage: $16.00 - $17.00/hour No security experience needed Must have customer service experience We help make your world a safer place. Are you interested in being part of our Security Team? Ap...

10h ago

Go to Apply

Branch Operations Manager, Oregon Pike, PA

Santander US • Lancaster, PA • 1d ago

Management & Administrative

Branch Operations Manager, Oregon Pike, PA Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our...

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Lancaster, PA • 1d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Lancaster, PA • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Palmyra, PA • 1d ago

Management & Administrative

1d ago

Go to Apply

Sales Manager

SCI Shared Resources, LLC • York, PA • 1d ago

Management & Administrative

Life's not about a job, it's about purpose. At SCI, we put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. Th...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.