Medical Debt Collections Representative

Fresenius Medical Care North America • Plano, TX • 1h ago

You will be able to work from your home location within the United States

Seeking Talented Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following:

Position is 100% Remote!!!

Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience & Location.

Pay differential offered for bilingual English/Spanish.

Shifts Available - Mon-Fri / 10am-7pm CST.

Monthly Commission Bonus Program.

Excellent Benefits and Potential for Advancement with a large stable Industry Leader!

PURPOSE AND SCOPE:

The Medical Debt Collections Representative will perform collection follow up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent communication and customer service skills to resolve patient accounts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Assist patients in the resolution of outstanding payments from past due accounts.

Identify problem accounts and escalate as appropriate.

Update the patient record to identify actions taken on the account.

Achieve monthly department collection goal.

Maintain minimum production standards.

Achieve quality assurance scores that meet department requirements.

Work within company attendance guidelines.

Provide excellent customer service during all interactions.

Perform all responsibilities in compliance with company policies and procedures.

Comply with all guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.

Assist with various projects as assigned by direct supervisor.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

1 - 2 years' related experience.

Transferable skills/experience would be beneficial to the position but is not required.

Ability to multitask within multiple channels of technology.

General computer skills with working knowledge of word processing, spreadsheet, and email applications.

Detail oriented with good analytical and organizational skills.

Good interpersonal skills with the ability to work cohesively within a team environment.

Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (https://app.smartsheet.com/b/form/c36f09ba8dc54692af34ee3a3dbd3716)

EOE, disability/veterans

Similar Jobs

Onsite Medical Representative

Amazon • Dallas, TX • 2h ago

Hospital & Medical

Description Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workpla...

2h ago

Go to Apply

Onsite Medical Representative

Amazon • Dallas, TX • 2h ago

Hospital & Medical

2h ago

Go to Apply

Physical Therapist - PT

Select Medical • McKinney, TX • 11h ago

Hospital & Medical

Overview Baylor Scott & White Institute of Rehabilitation Physical Therapist - Outpatient McKinney, TX Salary range: $80,080.00 - $108,804.80 Compensation depends upon candidate's years of experience Benefits of beco...

11h ago

Go to Apply

Physical Therapist - PT

Select Medical • Mesquite, TX • 11h ago

Hospital & Medical

Overview Baylor Scott & White Institute for Rehabilitation Mesquite, TX Physical Therapist-Ortho Outpatient Full Time Salary range: $80,080.00 - $108,804.80 Compensation depends upon candidate's years of experience $...

11h ago

Go to Apply

Select Medical • Rowlett, TX • 11h ago

Hospital & Medical

Overview Baylor Scott & White Institute for Rehabilitation Rowlett, TX Physical Therapist (PT) Outpatient Full Time Salary range: $80,080.00 - $108,804.80 $5,000.00 Sign On Bonus Working at Baylor Scott & White I...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.